Driver Guide

**Job Description** We are seeking a driver-guide for North Resort Oy. In this role, you will implement North Resort Oy's transport services and work together with other program guides to provide safe and experiential program services for our international clients. Additionally, you will participate in other operational activities of the resort as opportunities arise. **Key Responsibilities** - Safe and customer-oriented passenger transport - Daily inspection, maintenance, and cleanliness of the transport fleet - Implementation of program services as a guide across different seasons - Guiding customers and providing safety instructions - Assisting with property, equipment, and maintenance tasks, such as snow removal, firewood maintenance, and other daily operational tasks - Participation in other customer service and operational tasks of North Resort Oy as needed **Requirements** - Suitable education or experience in transport, tourism, program services, or guiding - Valid driver's license of at least category C (D or BE category is considered an advantage) - Good customer service and interaction skills - Fluent English skills; other language skills are considered an advantage - Good physical condition and health, as well as readiness to work in varying weather conditions - Valid first aid training (EA1 and EA2) is considered a significant advantage. If not trained, readiness to participate in employer-provided first aid training is required. - Commitment to planning and following North Resort Oy's safety instructions and safe operating procedures. - Desire to participate diversely in the resort's daily operations **We Offer** - The opportunity to work in a new international tourist destination in the middle of Lapland's nature - Diverse and varied work with international customers - A professional and encouraging work community - The opportunity to develop into a multi-skilled professional in program services, customer service, and the tourism industry **Terms of Employment** - The employment is permanent or fixed-term depending on the position. - Working hours are determined according to the shift schedule. - The employment follows the Collective Agreement for Tourism, Restaurant and Leisure Services (MaRa TES). - A 6-month probationary period applies in accordance with the Employment Contracts Act and the collective agreement. - Salary is determined based on skills, experience, and MaRa TES. - The selected person must provide an acceptable medical certificate of health before the start of employment.