Digital Coach

Paid traineeship available only for unemployed jobseekers residing in Helsinki. See other selection criteria in the job advertisement. As a digital coach, your duties include guiding customers in using various computers and mobile phones. You should be prepared to guide different digital groups and hold information sessions. In addition, the job involves assisting with events and room arrangements at the facility, including tasks that are physically demanding. Besides digital skills, good interpersonal skills are required to understand and meet diverse elderly people. Clients may have different support needs and challenges, e.g. memory, mental well-being, or substance use. Patience and calmness are assets, as well as an autonomous, flexible and positive approach to work. Qualifications: suitable professional qualification in information and communications technology, e.g. ICT basic degree. Language requirement: good spoken Finnish and adequate written Finnish. The job requires vaccination protection under the Infectious Diseases Act §48 and TB screening under §55, and presenting a criminal background check for those working with elderly persons (Act on Supervision of Social and Health Care 741/2023, §28). We view as a plus experience working with the elderly, customer service, and Swedish language ability. If you are an unemployed resident of Helsinki, you must meet one of the following criteria: aged 15–24, over 50, not having completed a high school or equivalent qualification, eligible for integration plan under the Integration Act, not employed in the previous six months, or unemployment due to disability or illness. After the end of the previous subsidised traineeship with the City of Helsinki, at least three years must pass before you can be re-employed with another subsidy. If unsure, verify with your employment service expert.