Solutions Engineer

ABOUT THE ROLE This is a hands-on Solutions Engineer role, the second SE on a small, high-output GTM team. You'll own the technical side of the customer lifecycle: pre-sales demos and integration scoping through to post-sales custom builds and new workflows inside existing accounts. A big part of this role is enablement. You'll build and maintain the demo environment and asset library that the whole GTM team relies on, and create demos and technical assets for internal teams and external workshops and lounges. The other half is staying in accounts after the deal closes, scoping new custom integrations and building new workflows alongside the field deployment managers who own the outcomes. You'll build and test integrations yourself, write and price statements of work, run live trials against real customer data, and be the credible technical voice in the room, solo or alongside an Account Executive. You'll partner most closely with AEs on commercial strategy, Engineering and Product on feasibility and roadmap, and the Deployment / CS team on pilot execution and ongoing account work. While we've listed a few preferred locations, we're flexible as the role is remote. What matters most is your ability to overlap with EST hours and join us in NYC from time to time for in-person collaboration.