Customer Service

Are you located in a remote and challenging environment? At Polar Lights Tours, you won't just work; you'll become part of our 143-hectare home. It's a place where life follows the rhythm of nature and every animal is a family member. We don't just have customers and employees; we have guests warmly welcomed to experience the authentic Lapland. Work is done according to nature's conditions, in peace — only 15 minutes from Levi's center. Your days will be spent outdoors breathing the pure northern air; sometimes admiring calm frosty days, other times testing your skills in Lapland's most challenging weather conditions. We are not afraid of wind or snow, as you will be supported by a close-knit and highly professional team. In this group, no one is left alone: we work together and take care of each other. Last season, our customer service received an impressive average rating of 4.5/5. We are now looking for new team members who enjoy honest outdoor work, value solid professionalism, and want to help write the story of our home forward. We are looking for experienced and professional customer service/wilderness cooks: Your work will include diverse customer service tasks. These include site visits, assisting with customer clothing, maintaining cleanliness and order in the environment, guiding, and serving. You will also have the opportunity to plan and execute experiential wilderness dining experiences (lunches, dinners, VIP events). We expect you to have: Cook's qualification (wilderness cook studies are an advantage), Hygiene passport, Alcohol service license, Valid first aid (EA1) training, At least B driving license, Fluent English skills. We offer you: Great colleagues, Good development opportunities, Good facilities, work environment, and tools, Levi pass benefit, which provides discounts on services in the Levi area.