Technical Program Manager

Who You Are You’re an independent worker, skilled in organization, planning, and project management. You have technical knowledge of industrial controls, building automation systems, and/or air or water cooled chiller plants. You have the drive to learn about different industries and technologies, and a passion to help customers operate their plant more efficiently and effectively with Phaidra’s AI supervisory control system. You can take ownership of your assigned customers and delight them! You can guide internal and external teams as you coordinate the configuration and installation of the customers industrial plant AI Agents, and provide professional support while you grow customer relationships for future expansion and advocacy. You thrive in a process-driven environment, yet possess the flexibility to adapt and tailor those processes to each customer's unique needs. You enjoy collaborating with cross-functional teams to tackle complex projects, leveraging your expertise to drive successful outcomes. This role is posted at multiple levels (mid-level and senior). Final leveling, title, and compensation will be determined based on the candidate's experience, skills, and qualifications during the interview process.