Vastaanottovirkailija, Lapland Hotels Sky Ounasvaara, Rovaniemi - Staffpoint Holding Oy - Rovaniemi, Finland
Vastaanottovirkailija
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Job Description
StaffPoint is seeking a skilled and hospitable RECEPTIONIST for the reception team at Lapland Hotels Sky Ounasvaara for the winter season 2026-2027. Your task is to ensure the comfort of guests by actively participating at the hotel reception. Your duties include reservations, email and phone work, as well as check-in and check-out procedures. The lobby bar's fireplace attracts visitors to relax with refreshments, so a license to serve alcohol is required. The work begins according to agreement in October and is expected to last until approximately March 31, 2027. The fixed-term employment contract guarantees 90 hours/3 weeks. The employment relationship is between the employee and StaffPoint. Lapland Hotels chain is a non-smoking workplace. We offer you - Opportunities for professional development - An interesting seasonal job amidst beautiful nature - Great and professional colleagues - Employee benefits from Lapland Hotels, Lapland Safaris, and Lapland Ski Resorts - StaffPoint employee benefits - Accommodation in Rovaniemi arranged by StaffPoint - A close-knit team that many return to season after season - Salary based on your experience, at least the Marava collective agreement Requirements - Excellent customer service attitude - Good communication skills and situational awareness - Education and at least one year of experience in similar roles - Ability to work occasional night shifts - Good language skills (Finnish, English). Please note, fluent Finnish is required for this position. - Hygienic pass and alcohol service license - Experience with the Opera Cloud reservation system is an advantage. Lapland Hotels Sky Ounasvaara is located amidst a scenic landscape opening to the horizon, with rugged rocks and the midnight sun in summer. The northern world unfolds immediately at the hotel entrance – ski slopes, snow trails, and cycling routes bring nature close. Please note that we process applications during the application period. The position will be filled once a suitable candidate is found, and the application will be closed accordingly. Please submit your application and CV directly through our recruitment system via the link below for prompt processing in compliance with data protection regulations. More information about the job Maarika Varrio Recruitment Consultant +358444204385 maarika.varrio@staffpoint.fi #laplandvastaanotto Lapland Hotels Sky Ounasvaara Lapland Hotels Sky Ounasvaara is situated in a landscape opening to the horizon, with snow-laden trees, rugged rocks, and the midnight sun in winter. The northern world is immediately accessible from the hotel entrance – ski slopes, snow trails, and cycling routes bring nature close. The hotel lobby’s cozy atmosphere is enhanced by a fireplace. Northern lights, the Arctic Circle, Santa Claus, Arktikum, theaters, and unique mountain scenery in the wilderness of Ounasvaaran – right in the city. Nearby are the top-class activities at Ounasvaaran Ski Resort and Santasport, as well as events at Lappi Arena. The fully renovated classic hotel rooms combine high-quality materials from Lapland with the presence of nature through large windows. The relaxing power of the sauna is an important part of northern well-being, which we aim to offer our guests. Over half of the hotel rooms have a sauna. The largest suites feature two bedrooms and a living room, in addition to a sauna. Lapland Hotels Sky Ounasvaara’s panoramic restaurant Sky Kitchen & View has been voted among Finland’s best restaurants for several years. In Sky Kitchen & View, you can enjoy the view of Ounasvaara’s natural landscape through the horizon from breakfast to dinner. The menu celebrates the diverse natural resources of the north and the purest local ingredients. Lapland Hotels & Safaris Oy offers Arctic experiences for all senses. It comprises Finland’s largest private hotel chain, Lapland Hotels, the Nordic region’s largest activity provider, Lapland Safaris, and Lapland Ski Resorts. The entire group employs approximately 1,950 people. Lapland Hotels includes 20 hotels, over 2,600 rooms and apartments, and more than 11,000 restaurant seats across Finland: Ylläs, Levi, Saariselkä, Rovaniemi, Olos, Luosto, Kilpisjärvi, Pallas, Hetta, as well as Helsinki, Tampere, Oulu, Kuopio, and Kartano & Spa Hotel Haikko in Porvoo.
Company Information
Staffpoint HoldingOy
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tyomarkkinatori.fiJob Details
Responsibilities
- Check-in and check-out procedures
- Reservations, email and phone work
- Customer service and guest assistance
- Maintaining a welcoming atmosphere in the reception area
Requirements
- At least one year of experience in similar roles
- Excellent customer service attitude
- Good communication skills and situational awareness
- Ability to work occasional night shifts
- Fluent Finnish and English language skills
- Hygienic pass and alcohol service license
Skills & Technologies
Education Level
None required