Customer Manager
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Kitee, Finland"), this listing's salary midpoint is about 1% lower. The offer still falls within the benchmark range (€2,058–€4,390). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 14 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Manager | €3,120/per month | €4,460/per month | €5,240/per month |
| All roles in Kitee, Finland | €2,058/per month | €2,501/per month | €4,390/per month |
| From job ad (Manager) | €3,197/per month | €3,197/per month | €3,197/per month |
We are seeking a customer manager for personal client services for the North Karelia Employment Services area. The role centers on helping clients with employment and training pathways, assessing needs, and guiding them to suitable employment and education solutions. You will be responsible for your own client group, provide individualized guidance to support employment and training, and help navigate related service processes, decisions, and contracts. The job involves collaboration with employers, educational organizations, and other stakeholders to achieve client goals. The position is a permanent civil service appointment based in the Kitee area, with potential relocation within the region during the tenure. The employer is Joensuun Kaupunki (City of Joensuu). The monthly base pay is 3197.22 EUR, with possible experience-based increases (3% or 8%). Standard working time is 38.25 hours per week; vacations range from 23–38 days depending on work history; the workplaces are non-smoking.
Job Details
Responsibilities
- Provide customer-oriented service based on client needs
- Guide clients to employment, education and other necessary services
- Collaborate with employers and education providers to achieve client goals
- Clarify service processes, decisions and contracts related to client services
- Travel within the region and operate with professionalism under pressure
Requirements
- A suitable university degree or equivalent experience
- Experience in guiding client work and applying legislation in practice
- Active and goal-oriented work ethic with good interaction and networking skills
- Ability to lead own work as an expert and work professionally under pressure
- Development-oriented and positive attitude with good information-gathering skills
Skills & Technologies
Education Level
Bachelor
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