Customer Delivery Manager - Stravito - Remote - Global

We are looking for a Customer Delivery Manager (CDM) to lead the successful delivery of enterprise SaaS implementations and other launch initiatives, ensuring customers achieve value from our platform and new features. The CDM acts as the central point of coordination across internal teams and customers, managing complex projects from contract signature through go-live. This role requires strong project management, stakeholder management, product knowledge, and cross-functional collaboration skills. The Customer Delivery Manager will work closely with our Customers themselves, as well as cross functionally with our internal teams - Sales, Solutions Consultants, Customer Success, Product and Tech, to ensure seamless onboarding and activation. Responsibilities include owning the end-to-end delivery of enterprise customer implementations, serving as the primary contact during implementation, partnering with internal teams for deployment of new features, maintaining high standards of delivery quality, collaborating along the customer journey, managing risks, and developing scalable delivery methods. Requirements include 5+ years in SaaS implementations, managing enterprise customers, stakeholder management, solutioning skills, API and IT environment familiarity, collaboration with technical teams, excellent communication, project management, remote work capability, and fluency in English. Additional European languages are desirable. This role is fully remote, requiring current residence for tax purposes in one of the specified locations. We offer a remote-first environment, competitive pay, and the chance to work with cutting-edge technology.