Inside Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As the Inside Sales Coordinator at Xylem's Smith-Blair is the front line for customers and channel partners, owning order entry, status updates, and communication around orders while guiding product selection for water, gas, and industrial applications. You’ll collaborate daily with Outside Sales, Applications Engineering, Shipping, and Buyer/Planners to deliver accurate orders and on-time shipments. CORE RESPONSIBILITIES: Enter/maintain orders in Oracle; validate pricing, lead times, delivery dates; update stock status; respond to inquiries; process debits/credits and RMAs; document interactions; follow SOPs; coordinate quotes; complete required training; participate in Xylem Watermark. QUALIFICATIONS: High School Diploma; Microsoft 365; de-escalation skills; team player; strong math/analytical; 45 WPM; Associate or Bachelor’s Degree (preferred); Oracle experience (preferred); manufacturing/distribution/public-sector sales (preferred); working conditions include climate-controlled office and plant, lifting up to 35 pounds. SALARY: competitive hourly pay; generous benefits. Equality and inclusion emphasized. DISCLAIMER: role description may be updated.