Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("In Remote - Global: Account Manager"), this listing's salary midpoint is about 94% lower. The offer sits below the benchmark range (€7,264–€18,523). The listed pay band (€608–€832) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 3 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Account Manager | €2,770/per month | €3,525/per month | €13,237/per month |
| In Remote - Global: Account Manager | €7,264/per month | €13,742/per month | €18,523/per month |
| This job's pay range — not quoted in ad (Senior) | €608/per month | €720/per month | €832/per month |
THE ROLE The role is to manage a portfolio of Conferencing clients based in the US & Europe, acting as the chief liaison between client and Morressier team, manage contracts, foster renewals, upsell, interact professionally, develop product knowledge for problem-solving, gather requirements for new developments, work with Product, Design, Engineering to inform roadmap, collaborate with Sales on bids for multiyear/enterprise clients, monitor metrics, and support the global team. BENEFITS include competitive salary with stock options, remote work flexibility, flexible hours, and a global team. REQUIREMENTS include Bachelor’s degree, 6-7 years experience, conferencing experience in academia, excellent communication, relationship-building, independence, technical aptitude, and travel. PREFERRED include startup experience and selling/building technical products or services. Based in Berlin or remote in EU/US/UK.
Job Details
Responsibilities
- Act as the chief liaison and key point of contact between the client and the broader Morressier team
- Manage the client contract ensuring all requirements and affiliated timelines are met and exceeded
- Foster renewals and develop opportunities to extend and enhance client contracts
- Interact with client staff on an ongoing basis in a friendly, communicative, and professional manner
- Develop a high level of understanding of the product and services, enabling independent problem solving on minor issues, prioritizing and escalating as needed
- Gather business requirements for new developments and enhancements, and proactively look for ways to enrich the client relationship
- Work closely with all departments to innovate and inform the roadmap based on client needs and feedback and with Sales for new bids and RFP responses for multiyear/enterprise clients
- Define, monitor, and analyze key metrics that measure client success and contribute to overall company goals
- Other activities as required to support this highly cross-functional global team.
Requirements
- Bachelor’s degree
- Relevant (6-7 years) experience in account management, customer success, or a consultative sales role
- Experience within conferencing in academia, society or the scholarly communications industry
- Excellent verbal and written communication, organization, and attention to detail
- Natural relationship cultivator, service orientation
- Ability to work independently while maintaining a high level of internal communication and collaboration with global colleagues
- Technical aptitude and ability to quickly learn new software
- Ability to travel locally, domestically, and potentially internationally to meet with clients and colleagues
Skills & Technologies
Education Level
BachelorBenefits & Perks
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