Account Manager

Will you build the next growth story together with your customers? Elisa is Finland’s leading provider of telecommunications and digital services. Its solutions help thousands of companies develop their business, improve productivity and build a competitive edge in a rapidly changing operating environment. Bookers has been part of this success story for more than two decades. Our cooperation with Elisa began in the early 2000s, and today we are responsible for developing customer relationships and solution sales for around 4,500 Finnish companies as part of Elisa’s corporate sales. Would you rather build customer relationships than just close deals? We are looking for an Account Manager for the Helsinki metropolitan area to join our knowledgeable and goal-oriented sales team of around 20 people. In this role, you will do more than sell individual products. You will manage your own customer portfolio, build long-term partnerships, identify business needs and find solutions that help your customers grow, develop and do better business. If you enjoy understanding your customers’ businesses, finding new opportunities and seeing the impact of your work on the development of customer relationships, this could be your next step. What does the work involve? You will be responsible for a named portfolio of small and medium-sized business customers in the Helsinki metropolitan area. Your task is to understand their businesses, build long-term customer relationships and continually find new opportunities to increase the value of those relationships. You will have Elisa’s full range of business services at your disposal, so you are not tied to one product or solution. You can build complete solutions that suit customers’ needs and show concretely how technology and services can support their business. Your day-to-day work combines account development, solution sales and actively identifying new opportunities. The targets are ambitious, but so are the opportunities to influence your own results and the development of your customer portfolio. We work flexibly in a hybrid model, although the team most enjoys working at Elisa’s modern headquarters in Pasila. Customer work also takes you to customers’ premises, bringing variety and face-to-face meetings to your days. Mileage is reimbursed when you use your own car. Who is this role for? You will enjoy this role if targets motivate you, you like working with customers and you want to see the results of your own work. You will have your own customer portfolio, so initiative, an active approach and the ability to move things forward independently are important. We value experience in B2B sales, account development and solution sales, but you do not need to know everything in advance. A commercial mindset, a willingness to learn and the ability to seize new opportunities matter most to us. You will get to know the ICT industry and Elisa’s wide range of services through your work. Although you will work independently with your customer portfolio, you will not be on your own. We achieve our goals together. You will be part of an experienced sales team with a strong coaching culture and colleagues you can exchange ideas with, learn from and develop alongside. To get off to a flying start in the role, we expect you to have: Experience in target-driven sales: you know what it feels like to see a target on the screen and genuinely want to reach it. Experience contacting customers and booking meetings: the phone does not intimidate you, and you can start a conversation without a ready-made script. An active and self-starting approach: you do not need separate instructions for every task; you take the initiative yourself. The ability to build trusting customer relationships: a good salesperson does not disappear into thin air after closing a deal. A willingness to learn: you do not need to know everything already. You will learn about new products, services and ICT terminology along the way. Good communication and interpersonal skills: you know how to listen, ask questions, influence and persuade. And yes, you need drive: we may not want to talk about that famous hunger, but targets interest you more than simply filling your calendar. What we offer: A fast-paced and challenging role in an industry that has a major impact on everyday life in Finland. Good, modern working methods and tools, with opportunities for remote work. A base salary of €2,500 per month plus commission. Commission is determined by customer satisfaction, achievement of sales targets and the development of portfolio billings. The team’s average salary is €5,000–€7,000 per month, and there is no earnings cap. The support of a growing and successful company throughout your career. A great team to support your day-to-day work. If the role sounds exciting, send us an application that reflects who you are, together with your CV. The position will be filled as soon as the right person is found.