Technical Content Marketing Specialist - Mozilla

As the Technical Content Marketing Specialist at MZLA, you'll help tell the story of Thunderbird's growing ecosystem of desktop, mobile, and web-based communication products. Working closely with the Marketing Manager and cross-functional partners across Product, Engineering, Design, and Community teams, you'll create and execute marketing programs that drive product awareness, user engagement, adoption, and retention. This is a hands-on role for someone who enjoys translating technology into compelling, user-focused stories and content. You'll create and publish content that helps users discover, understand, and get value from Thunderbird's products and services, while supporting launches, feature announcements, user education, and broader brand initiatives. Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting. Draft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and services. Support product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channels. Monitor social media engagement, coordinating with internal teams when additional context or support is needed. Maintain editorial and campaign calendars to ensure timely delivery of marketing activities. Track and report on performance metrics, identifying trends and optimization opportunities. Support email marketing and automation activities, including list management, campaign setup, and workflow maintenance. Assist with customer surveys and feedback collection to inform marketing and product insights. Coordinate with internal teams and external vendors to support campaign execution and content development. Ensure marketing materials align with brand standards and messaging guidelines. Support ad hoc marketing and communications projects as needed.