Product Operations Manager

ABOUT US Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability. We serve two primary customer segments: Company customers and business platforms that want to launch or enhance credit card offerings using Pliant’s embedded finance. Founded in 2020, Berlin-based, serving 4,000+ businesses and 20+ partners. EMI license, 11 currencies across 30+ countries. Learn more at getpliant.com. ABOUT THE ROLE As Senior Product Operations Manager (AI Workflows) at Pliant, you’ll own and professionalise the operating system that powers Product across our entire tech org — and reshape it from the ground up with AI. Roadmaps, PRDs, OKRs, feature-request triage, release management, KPI dashboards: today these processes are spread across Notion, Jira, and Slack. Your mission is to turn them into one coherent, AI-powered delivery machine. Founding role, reporting directly to the CPO. You’ll partner with Heads of Product across our tech groups and interface with Engineering, Design, Commercial, and Support. AI-powered workflows will automate PRD generation, feature-request triage, release notes, and related day-to-day Product workflows. You’ll build that future at Pliant.