
Junior Order to Cash Specialist
Order to Cash Junior Specialist (Cash Collection) is a junior hybrid role based in Kraków, supporting North America operations. You will monitor and manage the customer portfolio, handle credit holds and overdue accounts, manage internal and external communications, support continuity of credit operations, and contribute to process improvements. Qualifications include at least 6 months of experience in sales or customer service, fluent English, and a bachelor’s degree or three years of undergraduate studies preferred but not required. Knowledge of SAP and Excel is advantageous. The role offers a hybrid work model and opportunities in finance.
Job Details
Responsibilities
- Monitor aging and manage assigned portfolio
- Follow up with overdue accounts and maintain records
- Review orders on hold and resolve credit holds
- Contact customers to collect past-due balances or negotiate payment plans
- Handle inquiries related to billing, orders, and account matters
- Support Credit Manager and continuity planning
- Contribute to desktop procedures and training for new joiners
Skills & Technologies
Education Level
BachelorRecruitment Process
- 1CV screening
- 2Phone screening
- 3Language check
- 4Interview
- 5Feedback and decision

| Location | Active listings |
|---|---|
| Helsinki, Finland | 3 |
| Remote - Europe | 1 |
| Kraków, Poland | 1 |
| Role type | Active listings |
|---|---|
| Tax Analyst | 1 |
| Manager, Performance & Rewards | 1 |
| Manager, Workday & HR Technology Products | 1 |
| Enterprise Architect | 1 |
| Role level | Active listings |
|---|---|
| Senior | 3 |
| Executive | 1 |
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