Customer Service Representative

Wage a new adventure as a customer service agent in Lisbon and work for one of the world's best-known technology companies. Officially the position is called Customer Service Representative, but we think Customer Superhero suits better! You will primarily assist German-speaking customers via email, social media and phone while you communicate in English in the international team – thus good English skills are important. With intensive coaching and training you develop into a true pro in your field. In short, your duties are: greeting and communicating with customers in a friendly and professional manner; offering high levels of customer service for their questions and problems and informing them about actions and offers on-site; building a trusting relationship through precise answers and a positive demeanor; updating customer accounts or details when needed. The offer includes a paid training that lasts two months to learn workflows and how to handle customer inquiries. Our client in Lisbon is an international company with a multicultural team where you will feel welcomed from day one. If you already have experience, you can start with a higher salary. And if not? A salary increase after 12 months. Sounds exciting? Then become part of the team and start your adventure in Lisbon!