Senior Manager, Sales Support Lifecycle Services

Your mission As Senior Manager, Sales Support Lifecycle Services, you will champion a best-in-class customer experience by delivering comprehensive, total customer lifecycle solutions. By seamlessly integrating service contracts and digital capabilities, you will drive sustainable growth across our HiPerform portfolio. Through close collaboration with Sales and Product Management, you will turn deep customer insights into optimized, profitable market solutions. This position is open for our locations in Finland - Helsinki, Tampere and Raisio. Key responsibilities Lead HiPerform sales and business growth by enabling service sales excellence in the markets and by owning the prioritised large customer opportunities from opportunity identification to sales conversion Lead the development of new business opportunities and execute targeted engagement strategies. Ensure the HiPerform sales pipeline within Salesforce CRM is actively managed and progressing aligned with set targets Drive service sales enablement, value selling, and consultative selling by collaborating with regional and local sales teams. Provide education and support to local sales representatives to ensure they can effectively sell the specific solutions Serve as the primary point of contact for Sales Areas regarding large customer opportunities and lifecycle deals Ensure markets are working in line with commercial priorities of the Business Unit. Ensure alignment of the commercialisation actions and related Hoshin Kanri priorities between the BU and markets Contribute input to the product management concerning new offerings and customer requirements. Deliver market intelligence to the BU in collaboration with Product Management and Sales Management. What we are looking for Bachelor’s or Master’s degree in Business Minimum 5 years in similar sales role Proven track record in business development, preferably within industrial, logistics, OEM or digital domains. Familiarity with service-based or digital business models is a plus Sufficient technical understanding of product & application Strong customer engagement and consultative sales capabilities Strong communication skills and ability to influence within the region and global function Ability to work independently and navigate matrix organization Strong ability to lead change and develop competencies in the organisation Fluent verbal and written English language skills. What we offer As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment. Ready to apply? Click on the apply button below to send in your application in English by 30.06.2026. Applications will be reviewed on a rolling basis. Please note that the process for this position is coordinated by our Recruitment team part of Hiab Business Services based in Bulgaria. We Are HiabHiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. www.hiabgroup.com

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