Titania System Specialist

We are looking for a motivated Systems Specialist to join us in a permanent position. You will be responsible for Titania superuser services together with the working time management team and work actively with customers. We offer varied duties that allow you to develop into a skilled Titania superuser. Your role can be tailored to some extent to your skills, strengths and interests, and you can influence how the work is done. You will ensure daily production and investigate disruptions for Sarastia’s Titania customers. Together with the working time management team, you will take comprehensive responsibility for working time management superuser duties and customer user support. You will also participate in developing, defining and testing processes and operating models, system projects and arranging training. A Systems Specialist’s superpower is keeping all the moving parts under control, ensuring that the right tasks are completed at the right time, and helping customers prepare for future needs. You will also ensure that work is properly documented, reported and communicated. We exist for our customers, so system maintenance and development must be customer-oriented. You will not be left on your own. Skilled and supportive colleagues will back you up in customer projects and ongoing service delivery. At Sarastia, we have a strong team spirit and a shared goal of succeeding. Employee well-being and ability to work are extremely important to us. You can come to work as yourself and genuinely influence your own work in an encouraging atmosphere. We solve problems together and help one another. We have several offices around Finland. We offer extensive and flexible remote-work opportunities, but hope that you can work at one of our offices an average of one to two days per week. Skills that will help you succeed: - Previous experience as a Titania superuser - Experience in function-based shift planning and optimisation in Titania - Experience in training - A customer-oriented approach - Self-direction and a solution-focused mindset - Resilience under pressure and good problem-solving skills, working together with the team - Good interaction and collaboration skills, and an enthusiastic and inspiring attitude - Experience in project work We also value: - Experience in information systems development and operations, especially integrations - Knowledge of municipal collective agreements - A results-driven and energetic approach; ability to handle challenging, varied and rapidly changing situations, with good negotiation and collaboration skills - Experience using artificial intelligence at work What we offer: - The opportunity to work on varied and interesting duties while actively developing your skills - An encouraging work environment that supports development, with skilled colleagues and manager support - The opportunity to influence how work is done - Comprehensive employer benefits and broad occupational healthcare - Modern work tools and flexible remote-work opportunities Interested? Send your application and CV as soon as possible, as we review applications during the application period and will fill the position as soon as we find a suitable person. Include your salary request and the reasons for it. For further information about the role, contact Service Manager Pia Tanskanen at 050 576 5672, pia.tanskanen@sarastia.fi. Sarastia Oy We at Sarastia want to help Finnish public-sector organisations move safely and expertly into the era of digital services. We provide our customers with knowledgeable, high-quality service. We lead by example and explain the benefits that change and development can bring. We enable data-driven management, increase transparency and promote participation. We offer our employees flexible working conditions, good remote-work opportunities and competitive pay. Sarastia Oy has nearly 450 employees and is a partner to municipalities, cities and wellbeing services counties in financial and payroll services and software solutions. Sarastia Oy is part of Administer Group. Administer Group provides payroll and financial administration services, software services, consulting, personnel services and international services. It is Finland’s largest payroll outsourcing partner and a leading expert in combating the grey economy. Its services are used by more than 5,000 customers, from SMEs to large companies, as well as municipalities and other public-sector organisations. Founded in 1985, the company is listed on Nasdaq Helsinki First North. In addition to Sarastia Oy, Administer Group includes payroll services provider Silta Oy, accounting firm Administer, consulting company Econia Oy and software company EmCe Solution Partner Oy. The group also includes Kuntalaskenta Oy, among others. The recruitment process always includes an aptitude test.