Front Desk Worker, Beyond Arctic Rovaniemi - Beyond Arctic Oy - Rovaniemi, Finland

We are looking for front desk workers for the winter season 2026-2027 at our Rovaniemi office. About Beyond Arctic: Beyond Arctic is a family business committed to providing a relaxed and safe working community and environment for its employees. Our operations are born out of a love for nature, photography, and delivering exceptional customer experiences. It is important for us to offer our visitors the opportunity to experience Arctic nature in small groups, enabling personal encounters and top-quality service. We organize activities such as Northern Lights chasing, snowshoeing, skiing on fur-covered skis, ice fishing, nature excursions, and many other activities. We also work closely with international travel agencies and local activity service providers. Our core values are sustainable tourism, movement in small groups, flexible operations, and a desire to exceed customer expectations by providing first-class customer service focused on photography. Beyond Arctic is a Green Activities-certified company and actively participates in the Sustainable Travel Finland program. Job Description: We are now seeking sales and front desk staff for our growing team. As a front desk worker, you will often be the contact point for customers and partners, so excellent customer service skills and experience are essential. The front desk employee is responsible for ensuring that communication with customers, partners, and the entire guide team is friendly, efficient, and smooth. Success in this role requires accuracy, efficiency, and attention to detail even in busy moments. If you are outgoing, a good team player, and interested in working in Lapland tourism, you might be the person we are looking for! Responsibilities of the Front Desk Worker: - Responding to emails and phone calls - Planning and selling activity packages - Customer service and communication with partners and team members - Maintaining office and workspaces - Handling sales at the activity and souvenir shop - Walk-in sales We Offer: - A unique and adventurous work environment in a growing company. - Fair, transparent, and competitive salary, with additional pay for night and holiday work. - Opportunities for personal and professional development in photography, experiential travel, and the tourism industry. - Training and ongoing support throughout your employment with Beyond Arctic. Skills and Experience: - Valid B driver's license - Fluent Finnish and English skills. Additional languages such as Spanish, French, Italian, Portuguese, and German are considered an advantage. - Organizational skills and ability to work in a fast-paced environment - Experience in customer service and reservation systems is an advantage - Training will be provided before starting the job. Please send your application to careers@beyondarctic.com with the subject "Front desk worker". The work begins in October-November 2026 or by agreement. We are hiring full-time and part-time employees.