Customer Success Operations Manager
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Remote - United States"), this listing's salary midpoint is about 1% higher. The offer still falls within the benchmark range (€1,667–€22,616). The listed pay band (€11,667–€12,833) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 14 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Remote - United States | €1,667/per month | €9,586/per month | €22,616/per month |
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Job Details
Responsibilities
- Domain Expertise: Apply deep working knowledge of customer success and account management to guide how Customer Success Operations supports the broader CS org.
- Program & Process Operationalization: Support operating model, cadence, and governance for roadmap of strategic customer projects; optimize processes for scalability.
- CS Metrics Ownership: Own definitions, methodology, and standards behind core CS metrics (NRR, GRR, renewal rate, usage KPIs).
- Technology & Workflow: Support CS tool strategy across Salesforce, Gainsight, Clari, Gong, Tableau.
Requirements
- 5 to 8 years of experience in a Revenue organization
Skills & Technologies
| Location | Active listings |
|---|---|
| Remote - Global | 176 |
| Helsinki, Finland | 27 |
| Singapore | 2 |
| London, UK | 2 |
| New York, USA | 2 |
| New York City, United States | 1 |
| Remote - Finland | 1 |
| London, United Kingdom | 1 |
| Remote | 1 |
| New York, United States | 1 |
| Remote - Europe | 1 |
| Bangalore, India | 1 |
| Role type | Active listings |
|---|---|
| Software Engineer | 28 |
| Account Manager | 9 |
| Product Manager | 6 |
| Customer Success Manager | 6 |
| Channel and Customer Research Associate | 5 |
| Compliance Analyst | 5 |
| Account Executive | 4 |
| Content Analyst | 4 |
| Sales Development Representative | 4 |
| Product Designer | 4 |
| Principal Software Engineer | 3 |
| Human Resources Specialist | 3 |
| Network Engineer | 3 |
| Analyst | 3 |
| AI Platform Engineer | 3 |
| Analyst Development Representative | 3 |
| Android Engineer | 3 |
| Customer Support Specialist | 2 |
| Operations Manager | 2 |
| People Business Partner | 2 |
| Head of Developer Experience | 2 |
| Data Scientist | 2 |
| Enterprise Account Executive | 2 |
| IT Support Analyst | 2 |
| Pre-Sales Manager | 2 |
| Sector Lead | 2 |
| Program Manager | 2 |
| Technical Program Manager | 2 |
| Site Reliability Engineer | 2 |
| Customer & Product Support Analyst | 2 |
| iOS Engineer | 2 |
| Design Engineer | 2 |
| Sales Development Manager | 2 |
| Senior Manager | 2 |
| Associate Account Executive | 2 |
| Manager | 2 |
| Principal Design Engineer | 2 |
| Cloud Platform Engineer | 2 |
| Customer Education Manager | 1 |
| Staff Engineer | 1 |
| Equity Research | 1 |
| Channel and Customer Research Sector Lead | 1 |
| Revenue Accounting | 1 |
| Senior Technical Program Manager | 1 |
| Revenue Tools Specialist | 1 |
| Payroll Director | 1 |
| Product Security | 1 |
| Account Director | 1 |
| Tax Associate | 1 |
| Head of Strategic Alliances | 1 |
| Team Leader | 1 |
| Director of Executive Recruiting | 1 |
| Customer Support Analyst | 1 |
| Strategic Account Leader | 1 |
| Deal Desk Contracting Manager | 1 |
| Business Applications Security Engineer | 1 |
| Key Account Director | 1 |
| Sales Operations Analyst | 1 |
| Marketing AI & Transformation Strategy Lead | 1 |
| Product Analyst | 1 |
| Head of Broker Relations | 1 |
| Senior Software Engineer | 1 |
| Content Support Analyst | 1 |
| Analytics Engineer | 1 |
| Executive Assistant | 1 |
| Financial Data Application Specialist | 1 |
| Solutions Marketing Manager | 1 |
| Implementation Consultant | 1 |
| Human Resources | 1 |
| Director of Global Real Estate and Workplace Experience | 1 |
| Marketing Manager | 1 |
| Program Management | 1 |
| Senior Staff Software Engineer | 1 |
| Legal Content and Data Director | 1 |
| Product Platforms Engineer | 1 |
| Embedded Client Platform Engineer | 1 |
| Pre-Sales Consultant | 1 |
| Motion Designer | 1 |
| Deal Desk Analyst | 1 |
| Analyst Development | 1 |
| Business Applications Security | 1 |
| Equity Research Associate | 1 |
| Security Operations Analyst | 1 |
| Compliance Surveillance Analyst | 1 |
| Strategic Account Executive | 1 |
| Audio Visual Engineer | 1 |
| Strategic Sales Manager | 1 |
| Strategic Finance Manager | 1 |
| Senior Engineer | 1 |
| Senior Commercial Counsel | 1 |
| Researcher | 1 |
| Account Management | 1 |
| People Operations Coordinator | 1 |
| Solutions Consultant | 1 |
| Director of AI Governance and Security | 1 |
| Data Analyst | 1 |
| Core Developer Experience Engineer | 1 |
| Revenue Operations Manager | 1 |
| Marketing Analyst | 1 |
| Sales Enablement | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 162 |
| Senior | 12 |
| Manager | 3 |
| Executive | 1 |
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