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Salary analysis
Compared with the selected benchmark ("All roles in Paris, France"), this listing's salary midpoint is about 91% lower. The offer sits below the benchmark range (€7,681–€13,890). The listed pay band (€916–€926) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 4 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Paris, France | €7,681/per month | €11,054/per month | €13,890/per month |
Role context Pennylane operates today around 40k business accounts through a BaaS model. As Financial Services becomes a larger part of Pennylane’s strategy, we are building Pennylane Financial Services and applying for Établissement de paiement and Société de financement licenses. Our ambition is to start onboarding new customers under our own licensed entity by early 2027, before progressively migrating existing customers. To make this possible, we are building the first line of defense from the ground up across onboarding, transaction monitoring, fraud and risk operations. As Lead KYB, you will be one of the first operational leaders joining this greenfield setup. Reporting to the Head of FinCrime Operations, you will own the operational execution of KYB/KYC processes for business customers across the payment scope first, and progressively across credit-related activities as the Société de financement scope ramps up. Your mission will be to build, structure and scale the KYB team, processes and tooling needed to absorb a target volume of ~10,000 onboardings per month at go-live, while ensuring robust AML/CTF compliance, operational efficiency, and a high-quality customer experience.
Job Details
Responsibilities
- Own the end-to-end operational execution of KYB/KYC workflows for business customers
- Review and approve complex or high-risk KYB cases
- Build the KYB team and performance framework (SLAs, productivity, quality, backlog, capacity)
- Translate regulatory policies into clear SOPs and playbooks
- Standardize KYB processes for consistency and scalability
- Collaborate with Product, Tech, Compliance, Risk, Fraud, Support and Finance teams
- Define onboarding policy, team structure and hiring plan
- Prepare the KYB dashboard and operating cadence
- Ensure readiness for go-live with training, runbooks, QA, escalation paths and capacity model
Requirements
- 5+ years of experience in KYB/KYC, compliance operations, risk operations or financial services operations
- Experience in a regulated environment such as a fintech, bank, payment institution, EMI or BaaS / embedded finance provider
- Proven experience managing or coordinating operational teams in a high-volume environment
- Strong exposure to AML/CTF requirements and business customer onboarding
- Experience translating policies into operational processes, SOPs and analyst guidance
Skills & Technologies
Benefits & Perks
Recruitment Process
- 1HR interview
- 2Panel interview
- 3Case interview
- 4Team fit interview
- 5Final round
| Location | Active listings |
|---|---|
| Remote - Europe | 8 |
| Paris, France | 4 |
| Remote - Global | 2 |
| Mulhouse, France | 1 |
| Role type | Active listings |
|---|---|
| Design System Manager | 1 |
| Backend Engineer | 1 |
| Human Resources Business Partner | 1 |
| Senior Application Security Engineer | 1 |
| Support Pilotage and Accounting Specialist | 1 |
| Design System Designer | 1 |
| Product Manager | 1 |
| Engineering Manager | 1 |
| Product Designer | 1 |
| Fullstack Software Engineer | 1 |
| Role level | Active listings |
|---|---|
| Senior | 6 |
| Mid-Level | 4 |
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