Product Operations

This role is for a Senior Lead, Product Operations for the Growth Team. Shopify’s Growth Team builds the product features and platforms that increase the number of entrepreneurs on Shopify. This R&D team has the mission to help Merchants succeed long term every step of the way. As a Senior Lead, Product Operations, you will be an individual contributor, responsible for building and running at-scale systems that ensure alignment, visibility, and speed in our product development processes for this area. You will partner with leaders across Product, UX, Engineering and Data to drive the planning process including roadmap planning, aiming on our products and executive reviews along the way. You will define, own, and continuously improve company-wide processes that scale to Shopify as a whole, such as how we build across all Shopify surfaces. You will be responsible for communicating with stakeholders at all levels about progress and outcomes for your areas. Lastly, you are expected to help improve the craft of Product Operations at Shopify by mentoring other product operators, sharing best practices, and contributing to aiming how Growth and the rest of Shopify operates. If you are seeking hyper growth, can solve complex problems, and thrive on change and a bit of chaos, then this is the right place for you. We want individuals who care deeply but also see the bigger picture. At Shopify, we believe in making commerce better for everyone, even if it means serving and supporting those we may not agree with. It's about constant learning and constant discomfort. If you're ready to join a dynamic team that values impact and growth, then we want to hear from you.