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Est. Monthly
Estimated €3,042 - €4,250
Posted October 23, 2023 · 1,035 days agoLast seen August 23, 2026Est. expiry November 27, 2023

Support Engineer

Associate Linux Support Engineer
Worldwide
Remote · Support Engineering
Full-time · Mid-Level
English
No degree required
How this salary compares
Salary Context: Support Engineer

Hover or tap a row for full statistics (EUR / month on this chart).

Salary analysis

Compared with the selected benchmark ("Market Average: Support Engineer"), this listing's salary midpoint is about 2% lower. The offer still falls within the benchmark range (€2,608–€4,850). The listed pay band (€3,042–€4,250) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 2 comparable listings.

Monthly salary comparison for Support Engineer
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
Market Average: Support Engineer€2,608/per month€3,646/per month€4,850/per month
Pay in our data — not quoted in ad (Mid-Level)€3,042/per month€3,646/per month€4,250/per month
About the role

We are hiring an Associate Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical. We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.

Job Details

Responsibilities

  • Providing technical support for Ubuntu and open source products
  • Troubleshooting complex technical issues
  • Managing support cases and knowledge sharing

Requirements

  • Linux troubleshooting experience
  • Linux server administration
  • Programming fundamentals

Skills & Technologies

Linux troubleshootingLinux server administrationProgrammingNetworkingVirtualization

Education Level

No degree required
Seen 13 hours agoPartial Schema
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