Monthly
€7,234 - €9,043
Posted July 8, 2026 · 46 days agoLast seen August 23, 2026Est. expiry August 12, 2026
Northwest, United States
Remote · Technology
Full-time · Mid-Level
English
No degree required
3 years experience
About the role
Skydio is seeking a Field Support Representative to work in the Northwest US, providing onsite and remote technical support for drone systems and cloud operations. The role involves troubleshooting firmware, mission configuration, and network issues, analyzing logs, and collaborating with product teams to improve support processes. The position requires at least 3 years of UAS operation experience, proficiency in troubleshooting IoT and network devices, and willingness to travel regionally up to 50%. The salary range is $100,000 - $125,000 annually, with benefits including health insurance, paid leave, and stock options.
Job Details
Responsibilities
- Provide onsite and remote technical support for drone systems and cloud operations.
- Troubleshoot firmware, mission configuration, and network issues.
- Analyze logs and provide mitigation recommendations.
- Collaborate with product teams to improve support processes.
Requirements
- At least 3 years of civilian or military UAS operations and flight experience.
- Experience in operational, technical, or customer-facing support roles.
- Proficiency in troubleshooting firmware, networks, and cloud systems.
- Knowledge of IoT, streaming APIs, and network devices.
Skills & Technologies
Firmware troubleshootingNetwork diagnosticsCloud systems supportIoT and streaming APIs
Education Level
No degree requiredBenefits & Perks
Benefits
Seen 15 hours ago
Skydio · 156 open roles
Top locations: Remote - Global · 135 · Remote · 8 · Tampere, Finland · 6+4 other locations
Most-hired roles
Autonomy Engineer
13
Software Engineer
8
Autonomy Engineer Intern
7
Customer Success Manager
7
Solutions Engineer
7
Role-level mix
Mid-Level (134)Manager (1)Mid-level (1)Senior (1)
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