People Direct Advisor

As a People Direct Advisor you will guide and support employees and their managers in a variety of people-related processes and services. Your responsibilities include providing expert, clear, and high-quality consultancy and ensuring a smooth service experience in various situations. You will work with defined processes, systems, and tools to help employees and managers find appropriate solutions in HR matters. The role blends service-oriented advisory work, problem solving, and close cooperation with colleagues and other stakeholders. Key tasks include advising employees and managers on HR matters, providing high-quality guidance in line with agreed processes, resolving day-to-day questions and more complex HR issues with an empathetic and solution-focused approach, ensuring timely and quality service and a positive employee and manager experience, guiding employees and managers in the use of People services and self-service tools, identifying opportunities to improve guidelines and operating methods, sharing information and know-how with colleagues, and ensuring consistent service across stakeholders. What we expect from you includes customer-oriented and proactive attitude, enjoying helping people and finding solutions, and communicating fluently with different people in a professional and solution-focused manner. You should have strong interaction, communication, and presentation skills and the ability to convey information clearly to diverse audiences, and the ability to cooperate effectively with people and stakeholders. Swedish language proficiency is considered an asset. Additionally, prior experience in HR tasks, people advisory, or customer service is valued, as well as good understanding of HR processes and employee lifecycle and employment practices. Experience with HR systems and self-service tools and handling challenging HR situations is also a plus. We also value an understanding of business fundamentals and experience in coaching or supporting supervisors or employees. What we offer includes the opportunity to work in a well-known financial sector company’s People organization and to gain valuable experience in diverse HR matters. The role provides a chance to develop skills in HR advisory, HR processes, and stakeholder collaboration in an international work environment. How to apply: if interested, please submit your English CV and application with salary expectations via the “apply for this job” button on our site. Note that we do not accept applications sent by email due to GDPR. For more information contact Sakari Tuomainen at Poolia Finland, sakari@poolia.fi. As part of the recruitment process, successful candidates may undergo a credit check and drug testing. Poolia makes your job even better. Poolia specializes in recruitment, staffing, headhunting, and subcontracting across multiple sectors in Finland, Sweden, and Norway, focusing on a quality candidate experience and proactive communication during the recruitment process. All information is available at vastuullinenyritys.fi and poolia.fi.