Clinical Assistant
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Remote - Portugal"), this listing's salary midpoint is about 78% lower. The offer sits below the benchmark range (€6,945–€7,523). The listed pay band (€1,225–€1,925) is wider than the benchmark, which suggests greater salary variability. This benchmark is based on 1 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Remote - Portugal | €6,945/per month | €7,234/per month | €7,523/per month |
We are hiring a Clinical Assistant (CA), based in Portugal, motivated by delivering the best onboarding experience to our patients. In this role, you will be responsible for managing patient referrals and requests and provide admin support with billing. AI proficiency is a core expectation at Sword. Every candidate is assessed against our three-level framework — Explorer, Builder, Integrator. You’ll be doing end-to-end processing of patient referrals, responding to patient requests, bridging administrative and clinical teams, handling billing workflows, and using AI to automate and improve processes. Requirements: 2+ years experience in administrative roles; excellent Portuguese and English communication; strong interpersonal skills; data security commitment; proficiency with G-Suite / Microsoft Office. Salary €14,700 - €23,100 per year plus benefits. Note: EU visa and residence in Portugal required.
Job Details
Responsibilities
- Oversee the end-to-end processing of patient referrals and inbound requests, ensuring timely triage, routing, and follow-up, across all of our international clients
- Respond to patient requests in a timely and professional manner
- Serve as the primary operational bridge between administrative services and clinical teams to ensure seamless cross-departmental communication and workflow efficiency
- Provide administrative assistance with billing workflows, including invoice processing, insurance paperwork, and routine billing inquiries
- Improve and automate workflows by leveraging AI.
Requirements
- 2+ years of professional experience in administrative roles
- Detail-oriented and organized
- Excellent Portuguese and English communication
- Strong interpersonal skills for digital care environment
- Hard-working and able to work in a fast-paced environment
- Commitment to data security and privacy
- Proficiency with G-Suite and Microsoft Office
Skills & Technologies
| Location | Active listings |
|---|---|
| Remote - Global | 3 |
| Remote - Europe | 1 |
| Role type | Active listings |
|---|---|
| ML Engineer | 1 |
| Head of Go-to-Market | 1 |
| Product Marketing Lead | 1 |
| Customer Success Manager | 1 |
| Role level | Active listings |
|---|---|
| Executive | 2 |
| Senior | 2 |
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