Customer Acquisition Team Leader

Are you sales-oriented and goal-driven, who enjoys leading people and delivering results? We are now seeking a Customer Acquisition Team Leader in Jyväskylä to lead and develop our mobile customer acquisition team. In this role you will not lead from the office alone — you will be involved in doing the work, coaching your teammates, and showing by example how to achieve results. Who are we? Taloturva is a domestic family-owned company specialized in turnkey plumbing renovations and HVAC services. We have been in the field for 14 years. We value quality work, satisfied customers and continuous development. Our customers have rated our operations at 4.5/5 based on over 1,300 reviews. We want to strengthen our customer acquisition in Jyväskylä and search for a team leader who wants to build a successful team. What does the Customer Acquisition Team Leader role involve? You, as team leader, are responsible for the daily operations, results and development of your own customer acquisition team. Our team conducts sales-oriented customer acquisition. The aim is to map customers’ plumbing and HVAC system status and to arrange discovery visits for Taloturva’s salespeople. Team leadership — you lead, motivate and coach your teammates toward shared and individual goals and ensure high performance even on tougher days. Leading by example — you will be out in the field with your team, contacting customers, mapping needs and booking discovery visits, demonstrating with attitude and action how results are created. Tracking results and coaching — monitor your team’s activities and outcomes, identify successes and development points and help each team member grow. Recruitment and onboarding — participate in recruiting new customer acquisition staff and ensure new employees are quickly brought into operation and learn effective work practices. Collaboration with sales — work closely with the sales team and other parts of the organization. Customer acquisition’s task is to generate high-quality customer meetings for the salespeople, and we succeed together. What do we expect from you? We are looking for the right attitude and temperament. We expect: sales and competitive mindset, results-driven and persistent attitude, ability to lead, motivate and coach others, willingness to take responsibility for your team’s results, strong interpersonal skills, desire to grow yourself and develop others around you, fluent Finnish, and a B-driver’s license. Previous experience in sales, customer acquisition, field sales or team leadership is considered an advantage. You do not need to know everything from day one — attitude, goal-orientation and willingness to learn matter. What do we offer you? Comprehensive training and onboarding, a responsible role where you can influence your team’s success, opportunity to build and develop the Jyväskylä customer acquisition team, a supportive and competitive work environment, support from leadership and the sales organization, prospects for career advancement and greater responsibility, competitive pay, and a chance to influence your own and your team’s earnings. Join Taloturva and help build Jyväskylä’s strongest customer acquisition team!