Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in London, United Kingdom"), this listing's salary midpoint is about 96% lower. The offer sits below the benchmark range (€3,847–€15,737). The listed pay band (€303–€412) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 10 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Team Leader | €2,180/per month | €3,007/per month | €4,000/per month |
| All roles in London, United Kingdom | €3,847/per month | €7,124/per month | €15,737/per month |
Lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across our Cards product. You will ensure the consistent achievement of KPIs, use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate up to 30% of your time to identifying and supporting process improvements, leveraging frontline insights to inform automation, digital enhancements, and re-engineering of complex workflows. You will play a pivotal role developing your team, managing risk, ensuring compliance, and collaborating cross-functionally to deliver the best possible customer and business outcomes.
Job Details
Responsibilities
- Lead, coach, and inspire a team of 10 agents
- Foster culture of accountability and continuous learning
- Conduct performance reviews and provide coaching
Skills & Technologies
| Location | Active listings |
|---|---|
| Remote - Global | 2 |
| Role type | Active listings |
|---|---|
| Senior Quality Engineer | 1 |
| Senior PHP Engineer | 1 |
| Role level | Active listings |
|---|---|
| Senior | 2 |
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