Senior Customer Success Manager
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Paris, France"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€7,000–€13,890). The listed pay band (€675–€694) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 5 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Paris, France | €7,000/per month | €8,218/per month | €13,890/per month |
Hi, we’re Prismic 👋 and we’re designing the future of the web. We believe in autonomous websites and deeply personalized digital journeys. Our mission is to empower marketers and developers to create empathic web experiences at scale and with soul. We’re pioneering an entirely new category: the Automation Platform for Websites. It’s what comes after the CMS. Imagine a site that knows your brand by heart and grows itself, continuously optimizing layout and interactions—while staying beautifully on-brand. Used by Builders at Bershka, AXA, Deliveroo, TicketMaster. Over 5,000 companies trust Prismic, including 300+ enterprise teams who build and scale with us. We’re product-obsessed, community-powered, and backed by top-tier investors. Role: Senior Customer Success Manager to drive expansion, retention and adoption of a strategic account portfolio within the Customer Success Team. You\'ll own the full sales cycle from opportunity detection to deal closure, driving revenue growth and customer success. What you will be doing: Own a portfolio of high-value clients, strategic growth, sales execution, relationship building with C-level stakeholders, advising and coaching clients, driving product adoption, mitigating risks, cross-functional collaboration, and quarterly travel within Europe. Travel and events. What Success Looks Like: Expand opportunities, cross-sell/upsell, retain (GRR), drive adoption. Are you the one? 6+ years in a Senior CSM/Account Manager role; fluent in French and English; sales acumen; experience with fast-growing companies; knowledge of marketing metrics and AI tools. Bonus: HubSpot CRM, CMS tools. Why Join Us? Work with high-level strategic accounts, autonomy, hybrid, Paris office options, and events. Perks include MacBook, home office budget, language classes, yoga, annual gatherings. Hybrid with in-office days; remote options across Europe.
Job Details
Responsibilities
- Own and manage a portfolio of high-value clients
- Strategic account growth
- Sales execution
- Relationship building with C-level stakeholders
- Advising and coaching clients
- Drive product adoption and mitigate risks
- Cross-functional collaboration
- Quarterly travel within Europe
Requirements
- 6+ years in a Senior CSM / Senior Account Manager / Key Account Manager / Expansion Manager / Account Director role
- Fluent in French and English (oral and written)
- Experience with cross-sell and upsell in fast-growing companies (Series A/B/C)
- Knowledge of marketing metrics and workflows
- Bonus: HubSpot CRM, CMS tools
Skills & Technologies
| Location | Active listings |
|---|---|
| Work from anywhere (Europe) | 2 |
| Remote - Europe | 2 |
| Paris, France | 1 |
| Role type | Active listings |
|---|---|
| Position | 1 |
| Software Engineer | 1 |
| Senior Customer Success Manager | 1 |
| CRM Specialist | 1 |
| Role level | Active listings |
|---|---|
| Senior | 2 |
| Mid-Level | 2 |
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