Power Platform and AI Solutions Specialist

Join Flight Centre Travel Group’s Digital Workplace team to drive digital transformation through automation, business applications and AI-enabled solutions. Work with Business Analysts and stakeholders to turn business challenges into scalable solutions using Microsoft Power Platform and emerging AI-assisted development capabilities. Lead the design, orchestration, validation and optimization of AI-generated applications and automations while ensuring quality, security, governance and business alignment. You will discover requirements and define solution designs; translate business needs into functional and technical specifications; guide AI tools in creating applications, workflows, integrations and supporting components; and facilitate design workshops. Review, test, validate and optimize AI-generated solutions against architecture, governance, security and best-practice standards. Build, support and improve Power Automate Cloud Flows and solutions using Power Apps, Power Automate and Dataverse. Design and review Dataverse models, tables, relationships, security and governance controls, troubleshoot platform and integration issues, and connect solutions to Microsoft technologies and external services through REST APIs and modern integration patterns. Use JSON, AI technologies, agentic workflows and frontier models throughout discovery, development, testing and support. Assess emerging AI development capabilities and track deliverables in Jira, Azure DevOps, Microsoft Project or similar tools. Other duties may be assigned. Contribute to a safe, inclusive and accessible workplace. The role requires a bachelor’s degree in Computer Science, Information Technology or a related field and at least five years of experience with Power Platform, including Power Apps, Power Automate Cloud Flows and Dataverse. Applicants should have advanced knowledge of Cloud Flows, workflow architecture, exception handling, monitoring, governance and performance optimization; strong knowledge of Dataverse architecture and solution lifecycle management; experience translating requirements into technical designs and working with Business Analysts and business stakeholders; and experience using AI-assisted development tools to create, test, improve and support applications and automations. REST API integration experience and understanding of JSON, data exchange, process automation, solution architecture and low-code platforms are required. Flight Centre highlights travel discounts, paid time off, health and wellness programs, extended health, dental and vision coverage, insurance, an Employee Assistance Program, retirement-plan matching, tuition reimbursement, an employee share plan, and career opportunities across its network. The company also describes recognition events, development support, diversity and inclusion initiatives, volunteer opportunities and a paid volunteer day. The position is based in Toronto, Canada. Anticipated annual salary is $100,000; base salary depends on experience, geographic location and job requirements. Apply now. The hiring team will contact only candidates selected to continue. AI tools may assist with screening and assessment, while hiring decisions are made by the hiring team and stakeholders. Accommodation requests may be sent to fccareers@flightcentre.ca.