Resort Manager

Job description We are seeking a Resort Manager for North Resort Oy, a premium-level destination, to lead the resort’s day-to-day management and comprehensive business development. You will lead staff and be responsible for high-quality customer experience, safety, finances and profitable business growth. Key responsibilities - Overall responsibility for the business, staff, safety, finances and the premium-level service offering. - Responsibility for leading and developing sales and marketing. - Optimising occupancy and monitoring sales. - Developing and managing online sales channels and booking systems. - Budgeting, financial monitoring and reporting. - Developing operational quality, customer satisfaction and responsibility. - Cooperation with tourism partners, stakeholders and authorities. - Regular reporting to the company’s board. What we expect - Suitable education and experience managing a premium-level tourism, hotel or service business. - A track record in supervisory work and developing service-oriented business. - Good organisational, communication and collaboration skills. - Fluent English; other language skills are considered an advantage. - Readiness to work in a seasonal international operating environment. We offer - The opportunity to help build a new international premium tourism destination. - A varied and responsible leadership role. - A skilled work community and the opportunity to influence the high-quality development of operations. - Competitive pay in accordance with the MaRa collective agreement; applicants may state their salary expectations. Employment terms - The employment is permanent. - The Working Hours Act and, where applicable, the collective agreement for tourism, restaurant and leisure services apply. - The Resort Manager’s regular working time averages 40 hours per week according to working-time arrangements. The work is varied and includes evenings, weekends and public holidays as required by operations. - The collective agreement for tourism, restaurant and leisure services (MaRa TES) applies. - The probationary period is six months in accordance with the Employment Contracts Act and the collective agreement. - Pay is determined according to skills, experience and the MaRa collective agreement. - The selected person must provide an acceptable medical certificate regarding their health before employment begins. This is a continuous recruitment process. Applications are handled in the order received, and the position will be filled when a suitable person is found. Send a free-form application and CV by email to jarmo@northresort.fi. In your application, focus especially on your previous experience managing a premium hotel and/or resort, your international clientele, and how you would develop North Resort’s sales and premium-level service offering for international markets.