Customer Service Supporter - JYSK OY - Vantaa, Finland
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Job Description
Customer Service Centerissä olet tärkeä osa tiimiä, joka varmistaa, että asiakkaamme saavat sujuvaa ja laadukasta palvelua joka kanavassa. Päivittäiseen työhösi kuuluu asiakkaitten auttaminen sähköpostissa, puhelimessa, chatissa ja somessa. Neuvonta tuotteisiin, tilauksiin ja ostoksiin liittyen. Aktiivinen lisämyynti asiakkaan tarpeiden pohjalta. Reklamaatioiden käsittely ja haastavien tilanteiden ratkaiseminen. Työ on nopeatempoista – mutta juuri siksi palkitsevaa. Onnistut, kun pystyt tekemään päätöksiä nopeasti, pitämään kokonaisuuden hallussa ja samalla tarjoamaan erinomaista palvelua.
Company Information
| Location | Active listings |
|---|---|
| Helsinki, Finland | 10 |
| Heinola, Finland | 7 |
| Espoo, Finland | 5 |
| Vantaa, Finland | 5 |
| Porvoo, Finland | 4 |
| Lahti, Finland | 4 |
| Tampere, Finland | 4 |
| Närpiö, Finland | 4 |
| Kaarina, Finland | 4 |
| Vaasa, Finland | 4 |
| Kauhajoki, Finland | 4 |
| Rovaniemi, Finland | 4 |
| Rauma, Finland | 3 |
| Sodankylä, Finland | 3 |
| Loimaa, Finland | 3 |
| Pori, Finland | 3 |
| Nummela, Finland | 3 |
| Seinäjoki, Finland | 3 |
| Kokkola, Finland | 3 |
| Riihimäki, Finland | 3 |
| Forssa, Finland | 2 |
| Karjaa, Finland | 2 |
| Savonlinna, Finland | 2 |
| Kouvola, Finland | 2 |
| Hyvinkää, Finland | 2 |
| Iisalmi, Finland | 2 |
| Imatra, Finland | 2 |
| Jakobstad, Finland | 2 |
| Sastamala, Finland | 2 |
| Järvenpää, Finland | 2 |
| Halikko, Finland | 2 |
| Raisio, Finland | 2 |
| Kempele, Finland | 2 |
| Joensuu, Finland | 2 |
| Hämeenlinna, Finland | 2 |
| Pirkkala, Finland | 2 |
| Lappeenranta, Finland | 2 |
| Oulu, Finland | 2 |
| Uusikaupunki, Finland | 1 |
| Littoinen, Finland | 1 |
| Nokia, Finland | 1 |
| Varkaus, Finland | 1 |
| Kirkkonummi, Finland | 1 |
| Lempäälä, Finland | 1 |
| Ylivieska, Finland | 1 |
| Jämsä, Finland | 1 |
| Kuopio, Finland | 1 |
| Ylöjärvi, Finland | 1 |
| Lapua, Finland | 1 |
| Jyväskylä, Finland | 1 |
| Kankaanpää, Finland | 1 |
| Kangasala, Finland | 1 |
| Raahe, Finland | 1 |
| Kemi, Finland | 1 |
| Huittinen, Finland | 1 |
| Naantali, Finland | 1 |
| Turku, Finland | 1 |
| Vihti, Finland | 1 |
| Hamina, Finland | 1 |
| Klaukkala, Finland | 1 |
| Äänekoski, Finland | 1 |
| Mikkeli, Finland | 1 |
| Pietarsaari, Finland | 1 |
| Kerava, Finland | 1 |
| Tuusula, Finland | 1 |
| Karis, Finland | 1 |
| Hyrylä, Finland | 1 |
| Lohja, Finland | 1 |
| Kuusamo, Finland | 1 |
| Siilinjärvi, Finland | 1 |
| Role type | Active listings |
|---|---|
| Sales Representative | 52 |
| Sales Assistant | 33 |
| Sales Associate | 23 |
| Assistant Store Manager | 17 |
| Human Resources Specialist | 5 |
| Store Manager Trainee | 4 |
| Customer Service | 3 |
| Store Manager | 3 |
| Salesperson | 2 |
| Retail Store Supervisor | 1 |
| Customer Service Team Leader | 1 |
| Retail Store Management | 1 |
| Sales Associate Logistics Coordinator | 1 |
| Customer Service Professional | 1 |
| Sales Associate/Logistics Responsible | 1 |
| Retail Assistant Manager | 1 |
| Customer service | 1 |
| Customer Service Supporter | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 49 |
| Intern | 29 |
| Manager | 14 |
| No People Management | 11 |
| Part-time | 8 |
| Junior | 5 |
| Part-Time | 2 |
JYSK OY appears in 151 indexed job postings in JobCrawls' Finland dataset since April 2024. In that historical index, the strongest location signals for this employer are Helsinki, Finland, Heinola, Finland, and Espoo, Finland.
About
Includes details from the Finnish Trade Register.
Osakeyhtiö
Retail sale of fabrics
Financial Overview (2024)
JYSK OY was profitable in 2024 with revenue of €182.8M and a profit margin of 0.1%.
Data shown is based on historical job postings from our database.
Job Details
Responsibilities
- Helping customers via email, phone, chat, social media
- Advising on products, orders, and purchases
- Active upselling based on customer needs
- Handling complaints and difficult situations
Requirements
- Customer-oriented
- Solution-focused
- Fast-paced environment
- Decisive
- Effective communication in Finnish and English
Skills & Technologies
Education Level
None required