Terveystalo Oy logo

Customer Success Manager - Terveystalo Oy - Helsinki, Finland

Posted: July 20, 2026
Posted 4 days ago
Last seen in crawl: July 23, 2026 (today)
Application Deadline: August 9, 2026
Field
Customer Success
Role & Management
Role Level:Manager
Management Tier:No People Management
Job Type
Full-time
Experience
3 years
Required Languages
FinnishEnglish
Specialisations
SaaS implementationB2B Customer SuccessDigital Health

Job Description

Me Terveystalossa teemme työksemme tärkeintä, terveyttä... [Full translation of the provided Finnish text including duties, requirements, and company values]

Company Information

Terveystalo Oy logo

TerveystaloOy

Other health care services
Listing: Healthcare
Jaakonkatu 3 A, 00100 Helsinki
Business ID: 1093863-3
Registered name: Suomen Terveystalo Oy
Headcount: 4,363
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Current open roles at Terveystalo Oy on JobCrawls
LocationActive listings
Remote - Global184
Helsinki, Finland135
Jyväskylä, Finland52
Tampere, Finland52
Espoo, Finland47
Vantaa, Finland40
Oulu, Finland35
Lappeenranta, Finland32
Turku, Finland31
Mikkeli, Finland30
Kuopio, Finland30
Rovaniemi, Finland29
Pori, Finland27
Lahti, Finland25
Joensuu, Finland19
Seinäjoki, Finland19
Hyvinkää, Finland17
Remote - Finland17
Kouvola, Finland17
Finland15
Sulkava, Finland15
Kotka, Finland14
Lohja, Finland14
Savonlinna, Finland13
Iisalmi, Finland13
Rauma, Finland12
Kokkola, Finland12
Sysmä, Finland11
Pirkanmaa, Finland11
Hämeenlinna, Finland11
Levi, Finland11
Vaasa, Finland10
Eura, Finland10
Salo, Finland9
Harjavalta, Finland8
Ylivieska, Finland8
Huittinen, Finland8
Kittilä, Finland8
Kemi, Finland8
Pertunmaa, Finland8
Uusimaa, Finland7
Tornio, Finland7
Varkaus, Finland7
Inari, Finland7
Mäntsälä, Finland7
Forssa, Finland7
Tervola, Finland6
Oulainen, Finland6
Heinola, Finland6
Kirkkonummi, Finland6
South Savo, Finland6
Loimaa, Finland6
Imatra, Finland6
Sodankylä, Finland6
Kajaani, Finland6
Taipalsaari, Finland5
Porvoo, Finland5
Kuusamo, Finland5
Jämsä, Finland5
Lapua, Finland5
Kanta-Häme, Finland5
Kauhava, Finland5
Pieksämäki, Finland5
Parikkala, Finland5
Kerava, Finland5
Raahe, Finland5
Ristiina, Finland4
Järvenpää, Finland4
Hattula, Finland4
Kemijärvi, Finland4
Kajaanin, Finland4
Kalajoki, Finland4
Helsinki, Suomi4
Satakunta, Finland3
Ostrobothnia, Finland3
Uusikaupunki, Finland3
Joutseno, Finland3
Säkylä, Finland3
Iisalmi, Suomi3
Saarijärvi, Finland3
Pietarsaari, Finland3
Rovaniemi, Suomi3
Rautjärvi, Finland3
Western Finland3
Puolanka, Finland3
Alajärvi, Finland3
Hamina, Finland3
Vieremä, Suomi2
Viitasaari, Finland2
Turku, Suomi2
Kuhmo, Finland2
Central Uusimaa, Finland2
Kotka, Suomi2
Äänekoski, Finland2
Lieksa, Finland2
Varsinais-Suomi, Finland2
Kiuruvesi, Suomi2
Veteli, Finland2
Espoo, Suomi2
Suomussalmi, Finland2
Current role mix at Terveystalo Oy on JobCrawls
Role typeActive listings
Doctor199
Healthcare Professional122
Nurse78
General Practitioner77
Dentist39
Human Resources Specialist30
Dental Hygienist21
Dental Assistant21
Bioanalyst20
Specialist17
Occupational Health Physician16
Physiotherapist14
Psychologist13
Customer Advisor11
Massage Therapist10
Customer Service Representative10
Psychiatrist9
Radiographer8
Neurologist7
Radiologist7
Gynecologist6
Occupational Health Doctor6
Geriatrician6
Elderly General Practitioner6
Ear6
Sales Manager5
Pediatrician5
Dermatologist5
Customer Service4
Operating Room Nurse4
Ophthalmologist4
Child and Adolescent Psychiatrist4
Guidance Counselor4
Laboratory Technician4
Counselor4
Product Manager4
Gastroenterologist4
Psychiatry Specialist3
Elderly Care Physician3
Workplace Doctor3
Service Manager3
Workplace Health Nurse3
Sales Negotiator3
Välinehuoltaja3
Specialist Doctor3
Data Scientist2
Occupational Health Psychologist2
Manager2
Physician2
Occupational Therapist2
Software Engineer2
Data Analyst2
Laboratory Nurse2
Legal Counsel2
Occupational Health Nurse2
Internal Medicine Specialist2
Marketing Specialist2
Speech Therapist2
Parodontologist2
Hammashoitaja2
Technical Specialist2
Sales Director2
Surgeon2
Surgical Nurse2
Masseur2
Product Owner2
Otolaryngologist2
Orthopedic Specialist2
X-ray Nurse2
Chief Physician2
Fysiatrin erikoislääkäri2
Occupational Health Specialist1
Night Supervisor1
Päivystyskoulu1
ICT Service Manager1
Analyst1
Neuromodulaatiohoitaja1
Marketing Automation Specialist1
Home Care Assistant1
Product and Data Analyst1
Assistant Occupational Health Physician1
Psychiatric Specialist Doctor1
On-call Dentist1
Child Psychologist1
Social Worker1
Bachelor1
Dermatologist and dermatology specialist, Espoo1
Phone Triage Nurse1
Specialist Dentists1
Nurse Assistant1
Pricing Manager1
Trainer Doctor1
Design Internship1
Occupational health doctor1
Guidance Worker1
Worker1
Accounting Assistant1
Vara lääkäri1
Neurologian erikoislääkäri1
Business Intelligence Developer1
Current role-level mix at Terveystalo Oy on JobCrawls
Role levelActive listings
Mid-Level384
Mid-level48
Senior47
Specialist30
Manager20
Intern14
Expert13
None required7
No People Management2
Doctor1

Terveystalo Oy appears in 1,314 indexed job postings in JobCrawls' Finland dataset since October 2023. In that historical index, the strongest location signals for this employer are Remote - Global, Helsinki, Finland, and Jyväskylä, Finland.

About

Me Terveystalossa teemme työksemme tärkeintä, terveyttä. Teemme sen yhdessä moniammatillisessa työyhteisössä. Meillä arki rakentuu sujuvuudesta ja toisista välittämisestä, jatkuvasta halusta kehittyä ja ennen kaikkea inhimillisistä kohtaamisista. Laadusta emme tingi – emme tänään emmekä huomenna. Työllämme on suuri merkitys, ei vain asiakkaillemme, vaan koko yhteiskunnalle. Meitä tärkeimmän tekijöitä on Terveystalossa jo yli 15 000 lähes 400 toimipaikassa eri puolilla Suomea. Siellä, missä ihmiset elävät arkeaan ja missä kotimaista työtämme tarvitaan. Vaikka maailmaa muuttuu, meidän tapamme tehdä työtä säilyy: Terveystalossa sinä voit keskittyä tekemään sitä, mikä on tärkeintä – terveyttä.

Data shown is based on historical job postings from our database.

Job Details

Responsibilities

  • Increase customer value and long-term success of digital solutions in SME accounts
  • Lead the implementation of Terveystalo Leo in SME accounts
  • Develop customer usage rates, engagement, and satisfaction throughout the customer lifecycle
  • Act as a strategic advisor and key partner for customers in leveraging digital solutions
  • Collaborate with sales, account management, technical support, and product development teams
  • Identify customer needs and analyze usage data to improve digital services
  • Support growth of digital solutions in existing accounts and identify upsell opportunities
  • Develop operating models to improve onboarding and user experience

Requirements

  • Suitable university degree (e.g., Master of Science in Economics, Bachelor of Business Administration or equivalent)
  • At least 3–5 years of experience in Customer Success Manager, Account Manager or similar customer-responsible roles
  • Proven track record of successful account development, increasing customer value, and upsell in B2B accounts
  • Experience in implementing digital services, software, or SaaS solutions and managing accounts
  • Experience managing multiple simultaneous accounts and working with various stakeholders
  • Excellent Finnish and good English language skills (oral and written)

Skills & Technologies

SaaSB2B Account ManagementCustomer Success ManagementProject ManagementData AnalysisChange Management

Education Level

Bachelor

Perks

Benefits & Perks

18 hours agoContent Complete

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