Technical Support Specialist
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("Market Average: Mid-Level Level"), this listing's salary midpoint is about 92% lower. The offer sits below the benchmark range (€2,951–€6,841). The listed pay band (€296–€439) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 2 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Technical Support Specialist | €2,951/per month | €4,412/per month | €6,841/per month |
What You Will Do: Play a crucial role in the Customer Success Team that owns technical relationships with our partners using our products and services. Meet important SLAs; Troubleshoot technical issues; Provide resolutions; Advocate for partners; Collaborate with Product team. What You Will Need: Bachelor’s Degree in Business/Communication/Programming/Engineering; 1+ years of SaaS experience; French client work; Fluency in French and English; Turkish a plus; Strong problem solving and debugging skills.
Job Details
Responsibilities
- Play a crucial role in the Customer Success Team that owns technical relationships with our partners using our products and services
- Become an excellent communicator while mastering problem-solving skills
- Work with Customer Success Managers to support seamless experience for partners
- Troubleshoot technical issues and find creative solutions
- Advocate for partners by taking feedback to Product team
- Meet SLAs for response time and issue resolutions
Requirements
- Bachelor’s Degree in Business, Communications, Programming, or Engineering related fields
Skills & Technologies
Education Level
BachelorBenefits & Perks
Benefits
| Location | Active listings |
|---|---|
| Remote - Global | 1 |
| Role type | Active listings |
|---|---|
| Solution Architect | 1 |
| Role level | Active listings |
|---|---|
| Senior | 1 |
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