Resident Manager

Would you like to be part of making the residents' everyday life smoother at Lumo Homes? We are looking for a resident manager for Lumo homes for a permanent full-time employment relationship to ensure a smooth and pleasant everyday life in our sites. As a resident manager, your most important task is to ensure a smooth and pleasant living experience for Lumo home residents through presence at the sites. You will act as the face of Lumo homes and ensure that residents are encountered in their own everyday environment. The work is mainly site-based. The properties are located in the Turku area and your area includes about 2,000 residential apartments. You are responsible for the functionality and quality of the sites' everyday life and ensure that the properties are clean, safe and well-maintained. You ensure that information about Lumo homes and sites is also available in other units. You actively monitor the situation of the sites and intervene in deficiencies in cooperation with partners if necessary. Your varied working days may include, for example, resident encounters at the properties and in residents' homes as well as apartment inspections and site rounds. You actively monitor the condition and cleanliness of the properties and work closely with partners at the sites. You also support sales, among other things, in general presentations and photography of Lumo homes. In addition, your duties include: - Budget monitoring - Ordering minor repairs for Lumo homes and sites - Participating in the activities of the Lumo team at the sites - Ensuring smooth communication to residents regarding your own visits and orders You will be able to directly influence the quality of living and the customer experience by being present where it matters most, i.e., in our residents' homes and yards. What kind of workplace is Lumo? At Lumo, we want to offer all our customers the best home easily. Our consumer brand Lumo offers rental homes for those who value a good location and services. We are Finland's largest private residential investment company and a market pioneer – with us you can build a great customer experience and develop urban living. Read more on our career page! Why become a resident manager for us? We have a goal-oriented, immediate and collaborative atmosphere. Our current housing professionals often say they enjoy the work especially because it is versatile and people-oriented – residents are met face-to-face in everyday life and the quality of living is concretely influenced. Support from colleagues is always available when needed. In addition, we offer you: - Salary, which is in accordance with our TES in Hay salary class 13, 3050–3300 euros/month. - Employment benefits, such as occupational health care and lunch benefit. - Stable background support for success at work: our strong brand, the organization's support functions and your coaching supervisor support success at work. What do we expect from you? You have a customer-oriented approach to work and enjoy being around people. You operate independently at the sites, actively observe your environment and take action if necessary. You communicate fluently and cooperate well with partners to ensure a high-quality everyday living experience. In the work, situations often arise that cannot be predicted – the ability to be flexible and prioritize tasks will therefore be needed. In addition, we hope that you have: - Education, for example, from the service, commercial or technical field. - Driver's license and own car. - Good English language skills, as we work with multicultural customers. Otherwise, our working language is Finnish. Other language skills such as Arabic, Somali, Spanish, Swedish, Russian or Estonian are an advantage. Apply to us! Submit your application by August 14, 2026. We review applications during the application period. Our recruitment process is anonymous. We want to promote equality and equity in recruitment, and in the first stage, we hide personal information from your CV and application. Decision-makers will see this information only in the next stage, when the selection is based purely on your skills. In the application, we ask you to avoid mentioning name, age, gender or other irrelevant information. We check the credit information of the selected person before the employment relationship begins. Any questions? If you want to know more about the position, regional manager Jarkko Ollikainen will be happy to provide more information on Tue 11.8. from 13.00 to 15.00 or Thu 13.8. from 10.00 to 11.00. tel. 020 508 4236.