CRM Team Lead
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Remote - Europe"), this listing's salary midpoint is about 95% lower. The offer sits below the benchmark range (€1,978–€13,713). The listed pay band (€319–€500) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 32 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Remote - Europe | €1,978/per month | €4,914/per month | €13,713/per month |
| Pay in our data — not quoted in ad (Senior) | €319/per month | €410/per month | €500/per month |
What Will You Do? • Lead and support a team of up to 10 CRM Consultants, ensuring their work consistently meets Massive Rocket’s standards for quality, speed, and execution • Hold the team accountable to best‑in‑class delivery practices and the expectations of the CRM Practice • Lead the end‑to‑end execution of CRM initiatives within the Braze platform across multiple channels • Configure and customise Braze to bring strategies and campaigns to life with precision • Design and launch targeted, high‑impact marketing campaigns using Braze’s messaging capabilities • Leverage Braze’s segmentation and personalisation tools to tailor experiences to specific audience groups • Work closely with the strategy team and other stakeholders to ensure flawless alignment between strategy and execution • Partner directly with clients to understand their goals and shape solutions that deliver meaningful, lasting results
Job Details
Responsibilities
- Lead and support a team of up to 10 CRM Consultants, ensuring their work consistently meets Massive Rocket’s standards for quality, speed, and execution
- Hold the team accountable to best‑in‑class delivery practices and the expectations of the CRM Practice
- Lead the end‑to‑end execution of CRM initiatives within the Braze platform across multiple channels
- Configure and customise Braze to bring strategies and campaigns to life with precision
- Design and launch targeted, high‑impact marketing campaigns using Braze’s messaging capabilities
- Leverage Braze’s segmentation and personalisation tools to tailor experiences to specific audience groups
- Work closely with the strategy team and other stakeholders to ensure flawless alignment between strategy and execution
- Partner directly with clients to understand their goals and shape solutions that deliver meaningful, lasting results
Requirements
- 10+ years of CRM experience, delivering high‑quality work across complex customer engagement ecosystems
- 4+ years in a leadership or management role (Head of CRM, CRM Team Lead), guiding teams to consistent, high‑impact delivery
- 2+ years of hands‑on Braze experience, with a strong command of its features and best practices
- Excellent attention to detail, including QA across campaigns, integrations, and documentation
- Strong grounding in digital marketing, with a clear understanding of how CRM fits into the wider customer experience
- Proven ability to leverage AI tools to boost productivity and streamline day‑to‑day workflows
- Solid understanding of relational databases and data structures for smarter segmentation and personalisation
- Proactive, collaborative mindset, thriving in cross‑functional environments
- Excellent interpersonal and communication skills, built through agency or client‑facing experience
- Comfortable operating in fast‑paced agency settings, managing multiple stakeholders and priorities
- Fluent English (C1 level) with strong written and verbal communication
Skills & Technologies
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