Compared with the selected benchmark ("All roles in Remote - Global"), this listing's salary midpoint is about 2% higher. The offer still falls within the benchmark range (€2,484–€14,831). The listed pay band (€8,110–€9,542) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 479 comparable listings.

About the role

The Clinical Manager leads a high-performing clinical team delivering virtual EAP mental health services for Spring Health’s portfolio of customers. This fully remote role manages operational health, clinical quality, and team performance, reporting to the Sr. Clinical Manager. Responsibilities include supervising team members, hiring and onboarding, conducting 1:1s and performance reviews, ensuring timely delivery of clinical services including assessment, ongoing care management, crisis intervention and safety planning, care coordination and clinical training, monitoring caseloads and KPIs, guiding process improvements, and ensuring compliance and high-quality documentation. The role requires 3+ years of leadership and 10+ years in behavioral health, active independent clinical licensure, and eligibility to work in the U.S. The base salary range is $97,325-$114,500 annually with additional rewards.

Job Details

Responsibilities

Supervise and lead clinical team members delivering services to a portfolio of customers
Interview, hire, onboard, and support the professional growth of team members
Ensure high-quality, timely delivery of clinical services including assessment, ongoing care management, crisis intervention and safety planning, care coordination and clinical training
Monitor team caseloads and key performance metrics, implementing benchmarks and workflows that drive performance and meet internal SLAs
Lead your team through rapid change and evolution as we evolve our approach to care to maximize impact for our customers and members
Ensure that timely and effective Critical Incident Response and Management Consultation is delivered as needed
Deliver case audit feedback and coaching, proving clinical consultation to ensure adherence to quality standards, clinical best practices, and documentation protocols
Support operational readiness for high-acuity or after-hours needs, including periodic on-call responsibilities and coordination with overnight teams
Collaborate with clinical leadership and cross-functional stakeholders to improve team processes, develop SOPs, and refine clinical models
Maintain a pulse on emerging needs across your programs and work proactively to ensure clinical excellence, compliance, and responsiveness
Foster a collaborative, mission-driven team culture that aligns with Spring Health’s values and commitment to removing every barrier to mental health

Requirements

3+ years of leadership and management experience, including supervision of teams of 15+
10+ years of experience in behavioral health, including experience in EAP and management consultation and management of a geographically dispersed team.
Active independent clinical license (e.g., LCSW, LMFT, PsyD, LCPC, MD, RN etc.)

Skills & Technologies

Clinical licensureLeadership and people managementTelehealth tools and documentation systemsCare coordinationCrisis interventionPerformance managementSOP developmentClinical training and coaching