Compensation & Benefits Specialist

Growe welcomes those who are excited to: Administer and maintain compensation and benefits programs for the Customer Support team, including base pay, shift differentials, overtime, bonuses, and other incentive types; Run the monthly payroll cycle for the team: collect and validate inputs, process changes, and ensure accurate, on-time payouts; Write and maintain clear instructions, policies, and procedures covering pay, benefits, and related processes; Act as the main point of contact for pay and benefits questions from Customer Support leads and team members; Track and reconcile different compensation types (bonuses, allowances, referral payouts, and similar) and flag discrepancies early; Partner with Finance, People Ops, and Customer Support management to keep rewards practices aligned with business needs; Support regular audits and reporting on compensation and benefits data; Suggest improvements to existing pay and benefits processes based on what's actually happening on the ground. We need your professional experience: 2+ years of experience in compensation & benefits, payroll, or total rewards; Hands-on experience running monthly payroll cycles and handling multiple compensation types (bonuses, allowances, overtime, referral payouts, and similar); Experience writing and maintaining process documentation, instructions, or internal policies; Strong Excel / Google Sheets skills; Experience working with a Customer Support or shift-based team, or an iGaming background, is a plus; Upper-intermediate English, written and spoken, you'll be documenting processes and communicating with international teams. We appreciate if you have those personal features: Strong attention to detail: comfortable with numbers, payroll data, and policy documents where small errors matter; Excellent communication skills: able to explain pay and benefits topics clearly to non-specialists; Speed and adaptability: comfortable with monthly deadlines and shifting priorities. We are seeking those who align with our core values: GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals; DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success; BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.