Construction Quality Manager

Microsoft Mission “Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.” Job Overview Microsoft Cloud Operations and Innovation (CO+I) delivers the infrastructure powering Microsoft's cloud services. The EMEA Data Centre Delivery (DCD) team leads the end-to-end Engineering, Procurement & Construction (EPC) delivery of data centres across the region. As the Quality Manager, you will be Microsoft's site quality lead for oversight and assurance of the General Contractor's quality delivery. The GC remains accountable for delivering the project in accordance with contract requirements, Microsoft standards, project specifications, approved submittals, applicable local codes, and agreed quality controls. In this position, you will provide day-to-day Microsoft quality governance across CSA, MEP, equipment installation, workface protection, preservation, environmental controls, defect management, NCR/RCA/CAPA, commissioning readiness, and turnover documentation. You will use field observation, quality walkdowns, GC records, defect data, and project reporting to identify weak controls, emerging risks, and areas needing project-level intervention before issues move downstream into commissioning or operations. The role requires a Quality Manager who can be visible in the field and credible in formal governance forums. You will need to balance practical construction quality awareness with programme-level risk visibility, be confident in discussions with contractors and internal stakeholders where standards are not being met, and maintain clear project visibility of quality risks without taking accountability away from the GC's delivery obligations. Responsibilities - Act as Microsoft’s on-site quality lead, providing oversight and assurance of contractor quality performance across the full project lifecycle. - Verify that construction works are delivered in accordance with contract requirements, Microsoft standards, approved designs, specifications, and local regulatory requirements. - Identify, escalate, and drive resolution of quality risks, defects, non-conformances (NCRs), root causes, and corrective/preventive actions (CAPAs). - Assure QA/QC execution across CSA, MEP, and equipment installation scopes, including inspections, testing, verification activities, and quality documentation. - Partner with project, commissioning, and operations teams to ensure readiness for turnover, system energisation, and successful handover. - Use quality metrics, dashboards, defect trends, and field observations to identify emerging risks and drive continuous improvement across the project. - Build strong relationships with contractors, engineers, safety teams, commissioning teams, and key stakeholders to maintain visibility, accountability, and quality outcomes throughout delivery. Qualifications Required qualifications: - Bachelor's Degree in Construction Management, Engineering, Quality Management, or a related field and extensive related experience, OR equivalent practical experience. - Experience leading construction QA/QC, quality management, inspection governance, defect management, or non-conformance management on large-scale construction, industrial, mission-critical, or data centre projects. - Experience working with quality plans, ITPs/ITRs, inspection and test records, construction documentation, and project turnover requirements. Preferred Qualifications: - Experience leading construction QA/QC, quality management, inspection governance, defect management, or non-conformance management on large-scale construction, industrial, mission-critical, or data centre projects. - Experience working with quality plans, ITPs/ITRs, inspection and test records, construction documentation, and project turnover requirements. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Construction Project Management IC5 - The typical base pay range for this role across Finland is € 87,000.00 - € 143,200.00 per year. Certain roles may be eligible for benefits and other compensation. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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