Customer Service Representative

We’re looking for someone to give our customers a helping hand across a range of channels. You’ll be answering questions about subscriptions, invoices or technical problems, for example. Your job will be to provide first-class support for customers who need help. Here are the main tasks you will have to carry out: - Assisting customers through various channels – telephone, email, chat – to resolve issues relating to subscriptions, invoices and technical problems. - Identifying customers’ needs and problems in order to respond to their requests. - Keeping meticulous notes of all customer interactions – questions, complaints and solutions. - Do you enjoy making customers smile, have excellent communication skills and a talent for sorting out tricky situations? Then we’d love to have you on board! What makes this job unique? What makes this job unique is that it allows you to combine work and leisure in the breathtaking landscapes of Portugal! Instead of being stuck in a boring office, you can work from anywhere in Portugal (on the mainland). Don’t miss this opportunity to improve your work-life balance!