Billing Customer Service Representative

We are seeking a Customer Service Representative for billing for our client in Kalasatama, Helsinki. Your duties include: customer service by phone and email, guidance related to invoices, manual billing, corrections of manual invoices, querying payment ceiling accumulations, calculating payment ceilings, making payment agreements, shifting due dates, processing relief applications + other incoming customer service inquiries. The workplace is located in Kalasatama on Tynnyrintekijänkatu. This is a full-time job and work takes place on weekdays, however there is a possibility to slide working hours between 7–19. The employment relationship is fixed-term until the end of 2026 and work starts immediately after a suitable person is found. Hourly wage 20.89 € /h. We hope for: - Teamwork skills - Customer-oriented attitude and interest in doing customer service by phone and email - Good ability to work under pressure - Previous work experience and education in the field (financial administration) - Regarding language skills, we hope for at least Finnish and English skills, Swedish is seen as an advantage Interested? Fill out the application via the application link. Interviews will start immediately. Further information about the position can be provided by heidi.ignatius@sol.fi