Senior Client Director - TR / WM - Trilogy International

The Senior Client Director, Total Rewards & Work Measurement (Location - Mumbai/Gurgaon/Bengaluru) is a senior individual contributor responsible for driving commercial growth and client engagement across Korn Ferry’s Digital Total Rewards portfolio. This role focuses on developing new business opportunities and strengthening client partnerships through Korn Ferry’s market-leading rewards and workforce solutions. Korn Ferry’s Digital Total Rewards team enables organizations to make intelligent, data-driven decisions about employee rewards using one of the most comprehensive sources of global compensation and benefits data. Our Work Measurement solution applies rigorous job analysis, job evaluation methodologies, market benchmarking, and digital analytics to help organizations establish consistent job architecture, grading frameworks, and pay structures—supporting fair, competitive, and effective reward strategies. In this role, you will identify and develop new client opportunities, convert prospects into long-term partnerships, and collaborate with sales leaders on strategic accounts across Total Rewards solutions. Success requires the ability to position Korn Ferry’s offerings in a consultative manner, tailor solutions to client needs, negotiate commercial agreements, and drive strong execution across the full sales and pipeline development process. Key Responsibilities Commercial Strategy & Execution - Applies strategic thinking in building key account plans leveraging industry insights, tech tools, etc. anticipating evolving customer needs. - Research, prioritize and develop strategy and short-med-long term execution plans at a territory and key account levels that drives growth, market share, and customer impact. - Own enterprise sales execution: lead from the front on major opportunities in close collaboration with Consulting, Delivery and Customer Success teams. - Customer-centric and strong commercial acumen in developing compelling proposals and pitch decks – linking Total Reward’s product proposition to customer value with clear ROI. Customer & Market Engagement - Market and product expert. Able to represent the company in industry forums, executive roundtables, and customer engagements. - Build and nurture a senior-level client and industry network to shape pipeline and growth opportunities. - Understand the broader partner-ecosystem - established and emerging. Build and nurture key partner relationships in line with joint go-to-market plans. - Partner cross-functionally (e.g. with Consulting, Delivery, Marketing, and Customer Success) to align efforts and deliver superior customer value. Operational Excellence & Forecasting - Possess deep business and technical expertise, quickly adapts to new methods, and drives operational excellence through continuous learning - Establish operational rigor around pipeline build and management, sales forecasting, and Salesforce hygiene. - Consistently achieves key performance expectations including quarterly quota attainment. - Understands profitability requirements of the Total Rewards business. About You Experience: 8+ years of sales experience in a complex business environment with emphasis on selling intangible solutions and services to leading corporations in the Total Rewards and Compensation niche. business judgment and insight, strong conceptual and analytical skills, and the ability to work well under pressure. Commercial Acumen: Demonstrated ability to construct value-based commercial proposals and pitches. Proven success managing large, complex enterprise sales cycles and delivering against ambitious targets. Strategic Insight: Able to connect the dots across trends, signals, and customer needs to shape the future state of the business. Sales Methodology: Deep familiarity in using Miller Heiman or similar methodology and frameworks, with a track record of instilling rigor and predictability. Data & Tech Fluency: Confident using analytics, insights, and sales tech to drive decisions, coach teams, and execute strategy.