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Est. Monthly
Estimated €5,668 - €6,397
Posted July 6, 2026 · 55 days agoLast seen August 27, 2026Est. expiry August 10, 2026

Customer Success Manager

Customer Success Manager - Key Accounts
How this salary compares
Salary Context: Customer Success Manager

Hover or tap a row for full statistics (EUR / month on this chart).

Salary analysis

Compared with the selected benchmark ("All roles in Remote - France"), this listing's salary midpoint is about 92% lower. The offer sits below the benchmark range (€4,917–€7,466). The listed pay band (€472–€533) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 4 comparable listings.

Monthly salary comparison for Customer Success Manager
MarketLower bound (25th percentile)MedianUpper bound (75th percentile)
Market Average: Customer Success Manager€3,900/per month€5,903/per month€11,575/per month
All roles in Remote - France€4,917/per month€6,681/per month€7,466/per month
About the role

Customer Success Manager for large accounting firms, remotely from Rennes. Manages a portfolio of big-account cabinets deploying Pennylane, maximize adoption, satisfaction and retention, while structuring governance for multi-office organizations. Responsibilities include daily relationship management, governance, adoption plans, coordination with internal experts, risk remediation, and onboarding. Proficiency in English required; experience in SaaS customer success or finance/audit is preferred. Offers include comprehensive benefits, remote work flexibility, Paris office access, BSPCE, and wellness perks.

Job Details

Responsibilities

  • Pilot daily relationship with cabinet decision-makers and project teams
  • Build and animate governance structures (COPIL, adoption committees, local relais)
  • Define and execute adoption plans based on data
  • Coordinate with internal Pennylane experts
  • Anticipate risks and implement remediation plans
  • Contribute to Pennylane PA adoption
  • Contribute to onboarding strategy for clients (SMB)
  • Measure usage and implement action plans
  • Ensure satisfaction and retention

Skills & Technologies

Data-driven decision makingSaaS adoptionAccount governanceMulti-stakeholder coordinationClient onboardingCRM toolingData analysis

Education Level

No degree required

Recruitment Process

  1. 1
    Initial interview
  2. 2
    Technical case study
  3. 3
    Final interview
Seen 3 days agoPartial Schema
Pennylane logo
Pennylane · 15 open roles
Top locations: Remote - Europe · 8 · Paris, France · 4 · Remote - Global · 2+1 other locations
View company
Current open roles at Pennylane on JobCrawls
LocationActive listings
Remote - Europe8
Paris, France4
Remote - Global2
Mulhouse, France1
Current role mix at Pennylane on JobCrawls
Role typeActive listings
Design System Designer1
Product Designer1
Human Resources Business Partner1
Backend Engineer1
Engineering Manager1
Senior Application Security Engineer1
Fullstack Software Engineer1
Support Pilotage and Accounting Specialist1
Product Manager1
Design System Manager1
Current role-level mix at Pennylane on JobCrawls
Role levelActive listings
Senior6
Mid-Level4

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