Invoicing Customer Service
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Salary analysis
Compared with the selected benchmark ("All roles in Helsinki, Finland"), this listing's salary midpoint is about 0% higher. The offer still falls within the benchmark range (€2,070–€5,000). Range-width comparison is limited because one of the salary bands is incomplete. This benchmark is based on 2664 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Helsinki, Finland | €2,070/per month | €2,872/per month | €5,000/per month |
| From job ad (Mid-Level) | €3,520/per month | €3,520/per month | €3,520/per month |
We are seeking a customer service agent for invoicing for our client in Helsinki, Kalasatama, Finland. Your duties include customer service by phone and email, guidance related to invoices, manual invoicing, corrections of manual invoices, inquiries about payment ceilings, calculating payment ceilings, creating payment agreements, postponing due dates, handling relief requests and other customer service inquiries. The job is full-time, weekdays, with a possible shift between 7 and 19. The employment is a fixed-term contract until the end of 2026 and starts as soon as a suitable candidate is found. Hourly wage is 20.89 €/h. We expect teamwork, a customer-oriented attitude, good stress tolerance, previous experience and education in the field of finance/administration, and language skills in Finnish and English, Swedish is a plus. Interested? Please submit your application via the link. Interviews start immediately. For more information contact heidi.ignatius@sol.fi. SOL Henkilöstöpalvelut Oy.
Job Details
Responsibilities
- Provide customer service via phone and email
- Offer guidance on invoices
- Manual invoicing and corrections
- Handle inquiries about payment ceilings and payments terms
- Create payment agreements
- Reschedule due dates
- Process hardship requests and other queries
Requirements
- Teamwork skills
- Customer-oriented attitude
- Good stress tolerance
- Previous experience in finance/administration
- Finnish and English proficiency; Swedish is a plus
Skills & Technologies
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