Customer Marketing Manager
Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in New York, United States"), this listing's salary midpoint is about 11% higher. The offer still falls within the benchmark range (€2,208–€18,809). The listed pay band (€10,833–€12,417) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 6 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| Market Average: Customer Marketing Manager | €4,400/per month | €4,700/per month | €5,000/per month |
| All roles in New York, United States | €2,208/per month | €10,779/per month | €18,809/per month |
The Customer Marketing Manager is a storyteller and relationship-builder, at the heart of Pigment's Marketing team, reporting to the Head of Community & Customer Marketing. You will turn real customer outcomes into the case studies, speakers, and proof points that celebrate what our customers have achieved with Pigment, working closely with our Customer Community efforts to bring those relationships to life — built on genuine partnership and mutual trust, never on transactional asks.
Job Details
Responsibilities
- Customer Storytelling & Evidence: Partner with Pigment's customers and internal teams to identify, create, guide through approvals, and share high-fidelity case studies, testimonials, and video stories
- Flagship Partnerships: Nurture relationships with strategically important customers
- Public Speaking Alignment: Identify and invite customer speakers for events and webinars
- External Visibility: Connect customers with PR, social amplification, and analyst surveys
- Systems of Record: Keep a living record of customer interactions
- Metrics & Reporting: Support customer marketing metrics and reporting
- Customer Recognition: Recognize customers publicly
- Sales Reference Ownership: Drive the sales reference process
Requirements
- Experience in customer marketing, case studies, or advocacy content within B2B tech — or comparable storytelling experience in PR, comms, or content marketing
- Incredible relationship skills — a natural connector of people and details
- Exceptional written and verbal communication
- Tool-savvy and interested in scaling with AI-assisted tools
Skills & Technologies
| Location | Active listings |
|---|---|
| Remote - Global | 5 |
| San Francisco, United States | 1 |
| New York, United States | 1 |
| Remote - North America | 1 |
| Austin, United States | 1 |
| Role type | Active listings |
|---|---|
| Backend Software Engineer | 1 |
| EPM Consultant | 1 |
| Corporate Account Executive | 1 |
| Product Marketing Manager | 1 |
| Solutions Consultant | 1 |
| Solution Architect | 1 |
| Role level | Active listings |
|---|---|
| Manager | 2 |
| Senior | 2 |
| Mid-Level | 2 |
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