Revenue Enablement Manager

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. The Role: We’re looking for a high-impact Revenue Enablement Manager to facilitate and continuously improve our new hire onboarding program for North America. This role will be responsible for managing an exceptional onboarding experience that equips new hires with the knowledge, skills, and confidence they need to ramp quickly and become productive members of the revenue organization. You’ll serve as a key facilitator and owner of the day-to-day onboarding experience, partnering closely with Sales Development, Sales, Customer Success, RevOps, Talent Acquisition, and the broader Enablement team to deliver a consistent, high-quality program that drives new hire readiness and performance. What You’ll Do: Facilitate & Deliver New Hire Onboarding — Own the day-to-day delivery and facilitation of our North America new hire onboarding program — Facilitate engaging, high-quality live training sessions for new hires across Sales, Customer Success, and other customer-facing teams — Create an exceptional learner experience that balances strong content, engaging facilitation, and practical application — Prepare thoroughly for each onboarding cohort, ensuring content, materials, technology, and logistics are ready for delivery — Adapt facilitation and content based on the needs, experience levels, and feedback of each cohort — Partner with subject matter experts and cross-functional leaders to incorporate relevant product, process, and business knowledge into onboarding — Continuously Improve the Program — Identify opportunities to improve onboarding content, structure, activities, and delivery based on learner feedback, performance data, and business needs — Iterate on existing programs to continuously raise the bar on quality and effectiveness — Keep onboarding content current as products, processes, messaging, and go-to-market priorities evolve — Introduce new learning activities, practice opportunities, and reinforcement mechanisms that accelerate new hire readiness — Maintain strong operational rigor and attention to detail across all aspects of program delivery — Measure & Improve New Hire Readiness — Track key indicators of onboarding effectiveness and new hire readiness — Gather and analyze feedback from new hires, managers, and cross-functional stakeholders to identify opportunities for improvement — Partner with RevOps and Enablement leadership to understand how onboarding performance translates into ramp and productivity — Use data and insights to make informed recommendations and continuously improve the program — Partner Across the Revenue Organization — Build strong relationships with Sales, Customer Success, Sales Development, RevOps, Talent Acquisition, and other cross-functional partners — Coordinate with subject matter experts to ensure new hires receive accurate, relevant, and consistent information — Communicate clearly with stakeholders on upcoming cohorts, program changes, learner feedback, and areas of opportunity — Serve as a trusted point of contact for the North America onboarding experience.