Hover or tap a row for full statistics (EUR / month on this chart).
Salary analysis
Compared with the selected benchmark ("All roles in Remote - Global"), this listing's salary midpoint is about 93% lower. The offer sits below the benchmark range (€2,484–€14,831). The listed pay band (€463–€728) is tighter than the benchmark, which suggests lower salary variability. This benchmark is based on 479 comparable listings.
| Market | Lower bound (25th percentile) | Median | Upper bound (75th percentile) |
|---|---|---|---|
| All roles in Remote - Global | €2,484/per month | €7,145/per month | €14,831/per month |
Customer Support provides professional, efficient and effective technical support to Basware customers/partners in a manner that further enhances customer experience, satisfaction and loyalty. We work to resolve customer Cases and Incidents to enable our customers to use Basware products and services efficiently and enable them to run their business seamlessly. The 1st Line Support India team is part of the global support unit, acting as the first contact point for customers, resolving standardized requests. The role involves managing a team of 17 support consultants, focusing on high-quality customer service, continuous improvement, and team development.
| Location | Active listings |
|---|---|
| Remote - Global | 26 |
| Espoo, Finland | 11 |
| Remote | 6 |
| Tampere, Finland | 6 |
| Multiple locations | 5 |
| Pori, Finland | 4 |
| Manchester, UK | 1 |
| Pittsburgh, PA, USA | 1 |
| Georgia, USA | 1 |
| New York, NY, USA | 1 |
| Philadelphia, USA | 1 |
| Charlotte, NC, USA | 1 |
| Florida, USA | 1 |
| Remote - Finland | 1 |
| Frederiksberg, Denmark | 1 |
| Amsterdam, Netherlands | 1 |
| Helsinki, Finland | 1 |
| Boston, MA, USA | 1 |
| Romania | 1 |
| London, UK | 1 |
| Role type | Active listings |
|---|---|
| Customer Success Manager | 7 |
| Senior Manager | 3 |
| Solution Consultant | 3 |
| Data Engineer | 2 |
| Senior Cloud Developer | 1 |
| CRM Solutions | 1 |
| HR Operations Specialist | 1 |
| AI Solution Consultant | 1 |
| Paid Search Strategist | 1 |
| HR Business Partner | 1 |
| Public Relations | 1 |
| Customer Success | 1 |
| Functional Team Lead | 1 |
| Field Marketing Manager | 1 |
| SEO & AEO Lead | 1 |
| Platform Architect | 1 |
| Team Lead | 1 |
| Senior Customer Success Manager | 1 |
| Portfolio Architect | 1 |
| Manager | 1 |
| HR Operations & Service Delivery | 1 |
| Project Manager | 1 |
| CRM Solutions Consultant | 1 |
| Product Owner | 1 |
| Data Scientist | 1 |
| Human Resources Specialist | 1 |
| Senior Account Executive | 1 |
| Customer Enablement Manager | 1 |
| Customer Support Manager | 1 |
| Manager, Professional Services | 1 |
| Marketing Specialist | 1 |
| Controller | 1 |
| Marketing Technology Solutions | 1 |
| Senior HR Specialist | 1 |
| Role level | Active listings |
|---|---|
| Mid-Level | 27 |
| Manager | 8 |
| Senior | 8 |
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