Customer Acquisition Team Leader

Are you sales-minded and goal-oriented, who enjoys leading people and achieving results? We are currently looking for a Customer Acquisition Team Leader in Tampere to lead and develop our mobile customer acquisition team. In this role you will not just manage from the office – you will be involved in doing, coaching your team, and leading by example to show how results are made. Who are we? Taloturva is a Finnish family-owned company specialized in plumbing renovations and HVAC services for detached houses. We have been in the field for 14 years. We value quality work, satisfied customers, and continuous improvement. Our customers have rated us 4.5/5 on Trustmary based on over 1,300 reviews. Now we want to strengthen our customer acquisition in Tampere and are looking for a team leader who wants to build a successful team. The team leader’s duties include being responsible for the daily work, results, and development of your own customer acquisition team. Our team conducts sales-driven customer acquisition with the aim of assessing customers’ pipe and HVAC system conditions and arranging survey visits for Taloturva’s salespeople. You will lead, motivate and coach your team; ensure high performance even on challenging days. You will be on the field with your team, contact customers, map needs and book survey visits. You will monitor results and coach each team member to improve. You will participate in recruiting and onboarding of new customer acquisition personnel and ensure new employees are quickly integrated. You will collaborate closely with the sales team and the rest of the organization. The job is to produce high-quality customer meetings for the salespeople, and we succeed by working together. We are looking for the right kind of person with the right attitude: sales drive, results focus, ability to lead, motivate and coach others, willingness to take responsibility for your team’s results, strong communication skills, desire to develop yourself and those around you, fluent Finnish, and a driving license B. Prior experience in sales, customer acquisition, field sales or team leadership is considered an advantage. You do not need to know everything from day one. Attitude, goal-orientation and willingness to develop will decide. What do we offer? Comprehensive training and onboarding, a responsible role with real impact on your team’s success, the opportunity to build and grow the Tampere customer acquisition team, a supportive and competitive work environment, management and sales organization support, career progression and more responsibility in the future, competitive pay, and the chance to influence your own and your team’s earnings. Apply to Taloturva and help us build Tampere’s strongest customer acquisition team!