Customer Service Representative, Ski Resort Customer Service, Rukakeskus Oy - Rukakeskus Oy - Kuusamo, Finland

We are looking for customer service representatives for Rukakeskus Oy for the upcoming winter season 2026-27. Job duties include customer service on the lifts, operating and monitoring the lifts. The work is mainly outdoors, serving customers and ensuring their skiing day is successful. We work Monday through Sunday in morning and evening shifts. We are seeking energetic and proactive individuals with a positive attitude and enthusiasm for serving customers and learning ski resort tasks. Skills that will help you ski smoothly with us: - Initiative - Positive service attitude - Outgoing personality - Team player - Willingness to serve customers and learn ski resort tasks - Good customer service skills - Fluent Finnish language skills - Ability to work efficiently in a busy environment - At least a T-class driving license and 18 years of age Additional skills that will give you an advantage: - Flexibility to adapt to mountain conditions caused by seasonal changes - Previous experience in customer service roles - B-class driving license - English language skills - Knowledge of the Ruka area Why work at our mountain resort this winter? - We offer a dynamic and varied work environment in a developing and busy ski resort - Good recreational opportunities - Excellent staff benefits related to skiing and transportation Final details before hitting the slopes: - Employment contracts are fixed-term and start as agreed - Some positions are full-time and some part-time - Salary according to the ski resort industry collective agreement - We will thoroughly train you on job duties, the company, and local services at the start of employment. We are hiring individuals working different hours, so apply whether you want to work a lot or a little. We will hire during the application period, so apply quickly. For more information, contact Sakari Heikkilä, sakari.heikkila@ruka.fi Application deadline: 31.8.2026