Senior IT Support Administrator

The Missions: - Helpdesk: provide support for our teams in Paris and remotely (ticketing and training). There is no network administration or hardware repair. - Onboarding/Offboarding: handle equipment and software provisioning, machine preparation, and introducing new employees to our IT environment and security protocols. Manage operations for external partners and freelancers. - Security Compliance: monitor IT Security metrics (alerts) and non-compliance against internal IT policies (shadow hardware, security bypass). - Software Administration: manage access to all tools, including account creation and rights management, while monitoring and auditing these processes. - Training: organize global and specialized trainings to ensure teams are efficient and aware of security issues; set up knowledge base and monitoring tools. We offer 25 paid vacation days, competitive compensation, equity, home workspace budget, coworking allowance, gym access, language learning, latest Apple gear, and flexible remote options within Europe. If based in France, additional RTT, PTOs, lunch credits, and health cover apply. We value diversity and inclusion and provide equal employment opportunities.