About the role
Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026. Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply. Background The threats against the United Nations, and by extension to the Agencies, Funds and Programmes of the UN system, are multifold and transcend borders. Therefore, they require a broad approach on how to manage resulting security risks. The global terrorist threat which has significantly impacted the UN in the past, the wide range of programmatic activities, which by nature also require to operate in environments of armed conflict or in areas affected by natural disasters, necessitate that the organizations develop and maintain a responsive and client-oriented mechanism to address security needs enabling programme delivery. The Department of Safety and Security (UNDSS) is responsible for providing leadership, operational support and oversight of the United Nations security management system (UNSMS) globally. As a global leader in security risk management principles, UNDSS enables the safe and effective delivery of United Nations programmes and activities in the most complex and challenging environments, while maximizing precious resources. To this end, the work of the Department is aligned under a clear mission, to enable United Nations system programme activities through trusted security leadership and solutions. This is a unique opportunity to join a diverse, dynamic and exciting organization gaining unique and valuable experience where security provides great value. Besides the opportunity to gain new skills and further advance security expertise, this position offers a fulfilling environment that gives you satisfaction by contributing directly or indirectly to peace and security, human rights, and achievement of the Sustainable Development Goals. Simply, all humanity will be benefiting from your work. Together, we can make the world a better place. For more information on the Department, and how we make an impact on the world in enabling the achievement of SDGs, visit: https://www.un.org/undss/ The ICT team plays a crucial role in teams as reliance on digital technology continues to increase in all office operations, projects, and programme deliveries. It enables, leverage and deploy technology solutions that help the team implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDSS partners, stakeholders, and beneficiaries. Under overall supervision of the Country Security Advisor (CSA) and the direct supervision of the Deputy Chief of Security, the ICT Security Assistant provides ICT and administrative support services to the UNDSS team located at the UN Common house in Diamniadio, and provides daily technical support to users of information management tools and technology infrastructure. The ICT Assistant promotes a client-oriented approach. Duties and Responsibilities Support implementation of the Security Information Systems and strategies. Participate in the development, programming, testing, debugging, implementation and support of security systems releases, modules and functionalities, independently liaising with users to define and specify requirements Develops, tests, and implements simple computer application systems and programs using UN established standards for IT technologies, programming languages and tools. Maintain functional specifications for security application systems, programs and procedures developed and/or modified and optimizes developed solutions. Provides continuing user support to troubleshoots security systems Ensure effective functioning of the team hardware and software packages. Installs security systems software and hardware according to specifications, monitoring systems to measure performance and to provide continuous operations Evaluates package solutions and matches user requirements to the appropriate solution. Ensures that specific business needs of the Section are addressed by the software solutions provided. Checks and certifies license compliance and ensures that software patches are installed. Support network administration. Prepares technical and user documentation for major security systems as well as training materials and technical presentations. Organizes training for software users and provides guidance and training to new/junior staff. Maintain the filing system ensuring safekeeping of confidential materials. Ensure facilitation of knowledge building and knowledge sharing in the team Participate and assist in the organization of training for the team on ICT issues. Provide sound contributions to knowledge networks and communities of practice. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
